About Heap
The New Standard In Product Analytics. Fuel product growth and team agility.
Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service?
These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.
We’re building a product analytics tool to automatically capture all customer interactions within web and mobile, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first. We now have over 10,000 businesses using us, including fast-growing startups and big companies like E-Trade, Amazon, WeWork, Twilio, McKinsey, and AT&T.
FAQs
- When was Heap founded?
- Heap was founded in 2013.
- Who is the CEO of Heap?
- Ken Fine is the CEO.
- What industries or markets does Heap operate in?
- Heap operates in the following markets: Enterprise Software, Analytics, Data Analytics, Business Intelligence, Business Productivity, SaaS, and App Analytics.
- How many employees does Heap have?
- Heap has 201-500 employees.
- Where does Heap have employees?
- Heap has employees in United States, Australia, and United Kingdom.
- Does Heap support remote work or working from home?
- Yes, Heap is a remote-friendly company.
- What employee benefits does Heap offer?
- Heap provides 8 benefits to their employees.
- Does Heap offer a four-day work week?
- No, Heap does not offer a four-day work week.
- What is Heap's tech stack?
- Heap has 17 technologies in their tech stack.
- What is Heap's website?
- Heap's website is heap.io.