About Heap
The New Standard In Product Analytics. Fuel product growth and team agility.
Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service?
These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.
We’re building a product analytics tool to automatically capture all customer interactions within web and mobile, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first. We now have over 10,000 businesses using us, including fast-growing startups and big companies like E-Trade, Amazon, WeWork, Twilio, McKinsey, and AT&T.
These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.
We’re building a product analytics tool to automatically capture all customer interactions within web and mobile, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first. We now have over 10,000 businesses using us, including fast-growing startups and big companies like E-Trade, Amazon, WeWork, Twilio, McKinsey, and AT&T.
Heap's tech stack
Heap hasn't added any technologies yet.
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