Sr. QA Manager / Director of QA - Contractor

About us:

Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.

The Role:

At Tech Holding, we're looking for builders, collaborators, and lifelong learners who are excited to lead change. The Senior Manager, Quality Assurance Engineering will play a critical leadership role in shaping and advancing our Client's approach to software quality. This position is both strategic and hands-on, with a focus on driving modern, scalable, and reliable quality engineering practices across the organization. The candidate will also be responsible for standardizing the approach to quality to any organization our Client may acquire.

The ideal candidate will have deep expertise in quality assurance, automation, and Agile delivery models and will act as both a technical and cultural leader. You'll guide the team in evolving processes, embedding quality early in the development lifecycle, and expanding automation frameworks to support rapid and secure software delivery. You will work cross-functionally with Engineering, Product Management, Security, and Compliance teams to raise the bar on quality.

Responsibilities

• Define and execute a long-term vision for quality engineering, aligning it with engineering, product and acquisition roadmaps
• Build, lead, and mentor a high-performing team of quality engineers, fostering a culture of ownership, curiosity, and technical rigor
• Champion Agile testing practices including shift-left strategies, iterative delivery, and continuous feedback
• Drive adoption and continuous enhancement of test automation frameworks, CI/CD test integration, and performance testing tools
• Establish and track metrics and KPIs to guide decisions, surface risks early, and continuously improve quality outcomes
• Partner closely with cross-functional leaders to embed quality into the entire SDLC—from requirements through release
• Lead initiatives to improve test data management, test environments, and test coverage across platforms and services
• Own and evolve QA strategy for legacy modernization efforts and new cloud-native services
• Create clear documentation of QA standards, processes, and tool usage for internal alignment and onboarding
• Stay current with emerging testing tools and trends, bringing innovative ideas to the organization

Requirements

• 15 years of experience leading QA or quality engineering teams, including at least 3 years at the Sr. Manager or Director level
• Proven experience scaling test automation, driving engineering-wide quality improvements, and modernizing legacy QA practices
• Deep understanding of Agile development principles and the role of QA in high-performing, cross-functional teams
• Expertise with industry-standard automation tools and test frameworks (e.g., Selenium, Cypress, Playwright, Postman, JUnit/TestNG)
• Strong proficiency in test strategy development for APIs, UIs, and performance/load testing
• Demonstrated success in driving quality accountability across engineering teams
• Excellent communication skills with the ability to influence senior stakeholders and coach engineers across levels
• Data-driven mindset with experience setting, tracking, and reporting meaningful quality KPIs

Preferred Qualifications

• Experience leading quality functions in the education industry
• Experience integrating quality checks into CI/CD pipelines (e.g., GitLab CI/CD, Jenkins, Azure DevOps)
• Familiarity with cloud-based architectures and testing in distributed environments (e.g., AWS, Azure)
• Prior involvement in Agile transformations or scaling Agile QA practices in fast-growing organizations
• Strong technical writing skills for test plans, documentation, and onboarding resources

What We Offer

• Remote opportunity with collaborative team culture
• Exposure to cloud-first environments and modern DevOps tooling
• Opportunities for growth and cross-functional impact
• Dynamic and fast-paced engineering environment

If you are a highly experienced Sr QA Manager or Director with advanced expertise in designing and implementing automated testing frameworks and scripts using tools such as Selenium, Appium, or Cypress / Playwright, Robot Framework and you are passionate about leading a team to deliver high-quality software in our Mexico offices, we encourage you to apply for this exciting opportunity. The position will require direct interaction with the team on a daily basis.

Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR