TeamViewerTE

Support Escalation Engineer - Remote, USA

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots.

TeamViewer

Employee count: 1001-5000

United States only

Join TeamViewer as a Support Escalation Engineer and deliver excellent customer and technical service experience to 1E customers, partners, and technical community. Resolve incidents, investigate new or existing issues, and develop detailed knowledge of current and future 1E products and Microsoft technologies.

Requirements

  • Self-learn and absorb training courses quickly
  • Creative and adaptable to changing processes
  • Excellent communication and collaboration skills
  • Knowledge of Microsoft Azure technologies
  • Knowledge in Microsoft System Center Configuration Manager (SCCM)
  • Knowledge in Windows Server Enterprise environments
  • Knowledge in virtualisation technologies HyperV
  • IIS Configuration and Troubleshooting
  • T-SQL, Basic queries
  • Scripting basics

Benefits

  • Diverse and inclusive work environment
  • Employee growth and development opportunities
  • Equal opportunities employer
  • Competitive compensation and benefits
  • Flexible working arrangements
  • Opportunities for professional development

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Senior Escalation EngineerSupport Engineer

Skills

Customer ServiceTechnical ServicesMicrosoft AzureMicrosoft System Center Configuration ManagerVirtualisationTroubleshootingT SQLScriptingWindowsWindows ServerTeamViewerSQL

About TeamViewer

Learn more about TeamViewer and their company culture.

View company profile

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has around 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity.

Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. This also includes cooperation with strategic partners such as SAP, Google, Microsoft and Siemens.

Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,400 people globally.

Employee benefits

Learn about the employee benefits and perks provided at TeamViewer.

View benefits

Feedback Culture

TeamViewer emphasizes a structured feedback process to support employee growth and satisfaction.

Diversity & Empowerment

TeamViewer supports LGBTQIA+ and female empowerment through dedicated employee resource groups and initiatives.

Sustainable Mobility

TeamViewer encourages sustainable mobility with a company bike program and subsidies for public transportation.

Employee Engagement

TeamViewer values employee engagement, conducting regular surveys and hosting company events to foster community.

View TeamViewer's employee benefits
Claim this profileTeamViewer logoTE

TeamViewer

Company size

1001-5000 employees

Founded in

2005

Chief executive officer

Oliver Steil

Markets

Remote AccessRemote ManagementAugmented RealityArtificial IntelligenceDigital TransformationCybersecurityInformation Technology

Employees live in

GermanyUnited StatesAustraliaArmeniaPortugal
View company profile

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TeamViewer hiring Support Escalation Engineer - Remote, USA • Remote (Work from Home) | Himalayas