Microsoft is seeking a Senior Technical Support Engineer to own, troubleshoot, and solve complex customer technical issues. The role involves collaborating with teams, leveraging troubleshooting tools, and developing automation techniques, focusing on delivering a seamless support experience. This is a flexible position allowing 100% remote work.
Requirements
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND technical support, technical consulting experience, or information technology experience
- OR extensive technical support, technical consulting experience, or information technology experience
- OR equivalent experience
Benefits
- Competitive salary
- Comprehensive health insurance
- Opportunities for professional development
