(Fluent English) Customer Success Specialist (Brazil)

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Requirements

• 1-2+ years of experience in a similar Customer Success, Implementation, or Account Management position
• Proven experience owning or contributing to client renewals and retention
• Hands-on experience with upselling / cross-selling within existing accounts
• Ability to forecast revenue and manage a portfolio from a commercial perspective
• Proven experience of setting up a complex B2B product with functional logic (e.g., Odoo, SAP, Microsoft Dynamics, or similar large-scale ERP/CRM/SaaS products)
• Customer-oriented and responsible attitude
• Fluent English both written and spoken
• Excellent presentation and account management skills

Benefits

• Fixed schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD