Canada onlyAt Super.com, we’re on a mission to help people save more, earn more, and get more out of life. That goes for both our customers and our team.
For our employees, Super.com is more than just a workplace—it’s an opportunity to grow, make an impact, and unlock your full potential. We invest in learning, celebrate bold ideas, and create pathways for career growth.
We move fast, think big, and always put people first. Your career should be as rewarding as the work you do, and at Super.com, we’re here to make every day Super.
About the role
We’re looking for a strategic, hands-on design leader to join our team. In this role, you’ll support and grow a small team of talented product designers across our travel, core app, and design system experiences. You’ll operate as a player-coach—balancing leadership with hands-on design work to drive impact where it matters most.
You’ll guide your team in delivering high-quality, user-centered designs, while also contributing directly to key initiatives. You’ll help shape product strategy, champion design thinking, and collaborate closely with cross-functional partners to elevate the user experience.
You value a high bar for craft and hold your team to those standards. You’ll lead by example, ensuring your team’s work is grounded in data, research, and a deep understanding of user needs. You’ll bring structure to complexity, provide clarity in ambiguous spaces, and align design efforts with business goals.
If you’re a thoughtful manager/doer who thrives in ambiguity, thinks big, and delivers with precision—this is the role for you!
What you’ll be working on
- Provide leadership, direction, and mentorship to your team—ensuring effective collaboration with cross-functional partners and delivering high-quality, end-to-end product experiences.
- Manage and support designers in their priorities, career growth, and workflows to help them do their best work and reach their full potential.
- Build strong partnerships with product, engineering, UXR, content design, and data analytics, to shape and prioritize features and enhancements that drive customer and business success.
- Champion user-centered design practices and ensure the delivery of intuitive, high-quality products.
- Use research, data, competitive insights, and customer feedback to inform the roadmap and guide your team toward impactful, customer-first decisions.
- Operate as a manager/doer—stepping in when needed to lead workshops, sketch concepts, prototype, or deliver final designs.
- Help raise the bar for design quality at Super.com through close collaboration with product designers from other verticals, brand creative, product, and engineering peers.
- Advocated for adoption and contribution to the growth maintenance of the Super.com design system to drive efficiency, elevated quality, cohesion, and visual consistency across our products.
- Navigate ambiguity and differing perspectives to build alignment, make informed decisions, and focus your team’s efforts on what matters most.
Who we’re looking for
- 7+ years of Product Design experience, working closely with product and engineering partners.
- 2+ years of leadership experience effectively managing product designers and supporting their career development.
- Strong portfolio demonstrating critical thinking skills, data-informed decisions, high-level of craft, mobile app experience, leading projects from conception to completion, and showcasing measurable business impact.
- Experience in B2C products with high-engagement touchpoints, especially on mobile.
- Effective stakeholder management, with strong communication and presentation skills.
- Experience working on “0-1” consumer products in fast-paced, changing environments, delivering high quality designs within rapid iteration cycles.
- Experience informing and driving design decisions by leveraging UXR and quantitative data.
- Strong foundation in building and maintaining design systems.A growth-minded leader who thrives in ambiguity and adapts quickly to change.
Preferred experience
- Travel industry experience.
- Experience with UX writing for effective user experience design.
- Familiarity with data gathering and analysis tools, specifically Amplitude.
We’ve got you covered
- We are remote first: You have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms
- Other perks include: unlimited PTO, recharge days, travel discounts on Travel, Weekly UberEats credit, annual company offsites
- We welcome new family additions with generous parental leave and a flexible return-to-work plan
- Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets
- This is just scratching the surface– see our careers site for a more detailed overview of our perks benefits
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
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