StepStone Group hiring Technical Customer Advisor (m/w/d) in Second Level Support • Remote (Work from Home) | Himalayas
StepStone GroupSG

Technical Customer Advisor (m/w/d) in Second Level Support

StepStone Group is a global private markets investment firm providing customized investment, portfolio monitoring, and advisory services to investors.

StepStone Group

Employee count: 1001-5000

Germany only

Stepstone is a leading online job platform in Germany that helps job seekers find the right job. As one of the largest providers on the job market in Germany, we have already enabled millions of placements in various industries and fields. We are proud to be part of the Stepstone Group, with its global expertise in Tech-Job-Platforms. Become part of our Technical Integration Team and take responsibility for the automation of the published job advertisements.

Requirements

  • Successful completion of a degree as a technical information specialist or study in the field of business informatics.
  • First experience in customer service in a technical environment is desirable (also in the context of internships or student activities).
  • Knowledge of XML/JSON and HTML is an advantage.

Benefits

  • 31 days of vacation plus 2 additional days for Christmas and New Year.
  • Hybrid work model.
  • Occupational pension.
  • Employee Assistance Program (24/7 support).
  • Occupational life insurance.
  • Voluntary social days.
  • Job bike.
  • In-house fitness studio and barista.
  • Bring your dog to the office.
  • Discounted parking and access to the Corporate Benefits Portal.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Germany +/- 0 hours

About StepStone Group

Learn more about StepStone Group and their company culture.

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At StepStone Group, we are at the forefront of revolutionizing private markets through a technologically advanced and data-driven methodology. Through groundbreaking innovation, we provide customized investment solutions, sophisticated advisory services, and comprehensive data analytics to a discerning global clientele. Our firm is engineered to navigate the complexities of private equity, real estate, infrastructure, and private debt with unparalleled precision and insight. We have developed a proprietary data and technology platform, SPI (StepStone Private Markets Intelligence), which empowers our teams and clients with actionable intelligence, enabling more informed and strategic investment decisions. This commitment to technological integration allows us to create highly tailored portfolios that align perfectly with the specific objectives of our investors, which include some of the world's largest and most sophisticated pension funds, sovereign wealth funds, and insurance companies.

Our innovative approach extends beyond just data analysis; it is embedded in our culture of continuous improvement and forward-thinking. We are constantly evolving our strategies and solutions to anticipate market shifts and unlock new opportunities for our clients. By integrating fund investments, secondaries, and co-investments, we construct resilient and diversified portfolios designed for long-term value creation. Our global presence, with offices in key financial hubs worldwide, provides us with a unique, localized perspective on global market dynamics. This powerful combination of global reach, deep expertise across private market asset classes, and a relentless focus on technological innovation allows StepStone Group to not only meet the current demands of the private markets but to shape their future, delivering clarity, opportunity, and superior value to our partners and investors.

Employee benefits

Learn about the employee benefits and perks provided at StepStone Group.

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Paid Time Off

Generous paid time off policy.

Comprehensive Healthcare

Offers comprehensive healthcare plans.

Student loan repayment program

Assistance with student loan repayments.

Retirement Plan

Provides a retirement plan for employees.

View StepStone Group's employee benefits
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StepStone Group

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