Sales Operations Analyst (Contractor)

About Us

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.

What are we looking for?

We are looking for a Contract Sales Operations Analyst to report to the Manager of Order Operations.

What will you do?

• Review, analyze and define process for incoming worldwide sales orders in SFDC to ensure compliance with order guidelines and company procedures
• Ensure that orders are processed and expedited with accuracy
• Manage relationships with Sales, DealDesk, Finance and Onboarding teams, etc. to resolve order issues
• Provide support to the sales organization in terms of data requests for customer and order information
• Understand and adhere to Accounting guidelines for order bookings
• Reporting and analytics pertaining to order management
• Develop/ document and own process improvement solutions to achieve company objectives
• Perform month-end close tasks associated with bookings
• Manages maintenance of the Sales Operations email queue to act as frontline support to our Sales teams
• Drives Sales Operations projects as needed to support Sales and the organization’s overall priorities for building scale into our systems and processes
• Manages, maintains and performs data admin actions (e.g. duplicate merging, ownership changes, record alignments & migrations, scrubbing, etc.)
• Evaluates and implements ways to automate and improve current processes, tools and dashboards to drive Sales operational and productivity improvements
• Analyze data and leverage insights to identify problems, effectively incorporates improvements and track success

What skills and knowledge should you bring?

• Bachelor's degree preferred with 3-5+ years of experience in high tech Order Management, Sales Operations or Revenue Operations
• An ideal candidate will have strong attention to detail but will also have what it takes to handle working in a fast-paced “rocketship” growth environment support a Sales organization
• Strong interpersonal, organizational, communication, & customer services skills
• Possess a solid understanding of CRM systems, opportunities, contracts, and sales process; Salesforce.com (SFDC) experience highly desired
• Must be a self-starter and team player and able to work in a fast-paced and rapidly changing environment
• Experience with monthly and quarterly close activities

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.