Director, Quality Engineering

Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Career's page.

Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China.

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

Seismic is seeking an experienced leader to head a distributed team of talented Quality Engineers (QE) and Software Engineers in Test (SEiT), and to promote a quality mindset across the global organization. This position will own all aspects of the Software Quality function at Seismic and drive innovative initiatives. The role works closely and have high visibility with Executives, VP's and Directors of Engineering, Infrastructure, SRE, Product Management and Customer Support to ensure overall software quality in development pipeline all the way to production regions, and to set the strategy for developing high-quality software to solve complex problems for our customers and users. This role will report directly to the VP of Engineering.

This is global role - the Director will directly/indirectly manage teams across the US, China, and India

What you will be doing:

1. Technical Leadership and Strategy

• Develop and implement a comprehensive quality strategy aligned with organizational objectives
• Provide strategic and tactical direction to the Product, Development, and Quality Engineering organizations to ensure cross-functional alignment and shared goals

• Build and scale a data-driven, high-performing Quality Engineering team
• Foster and promote an inclusive culture
• Provide coaching, mentoring, and professional development at all levels

• Oversee all aspects of quality assurance, including test planning, execution, and reporting, and risk management
• Establish and track quality metrics and KPIs to measure product quality and drive continuous improvement
• Support both Shift Left and Shift Right Quality expansion

• Drive continuous expansion of test automation coverage across all levels of the technology stack
• Continuously evaluate and improve the effectiveness and efficiency of automated test suites and approaches, both functional and non-functional

• Help define and establish effective controls and processes to ensure all quality standards are met without impacting delivery velocity

• Establish strong cross-functional relationships with multiple organizations to ensure quality standards are met throughout the overall SDLC
• Serve as subject matter expert on all quality-related matters and act as a guide for both internal stakeholders and customers

What you bring to the team:

• Bachelor's or Master's degree in Computer Science or similar related field
• 10+ years of experience in management and leadership roles within Engineering and Quality Engineering organizations
• Experience managing a global team is a must
• Extensive knowledge and experience of Quality Assurance principles, methodologies, and tools in Software/SaaS environments on public cloud (AWS, Azure, GCP)
• Proven track record and hands-on experience supporting test automation, continuous integration, and continuous deployments in the cloud, at a global scale
• Strong communication and interpersonal skills to build empathy and foster teamwork across a global organization
• Strong ability to handle a heavy workload with multiple projects and frequent interruptions
• Strong ability to work in a changing, dynamic environment

Our values:

Here at Seismic, we ignite growth for our company, industry, and people. We are enablement innovators seeking the best, brightest teammates who are mission-driven and empowered by our values.

• We are inclusive.
• We are vulnerable.
• We seek to understand.
• We strive for excellence.
• We champion the customer.
• We celebrate success.

What we have for you:

• Take time to rest and recharge w/ paid time off, paid company holidays, and end of year company shutdown
• Medical, dental, vision and 2x life insurance
• Health Savings Accounts with $1,000 Single/$2,000 Family employer contribution and employer-paid disability plans
• Fertility & family planning benefits
• Paid parental leave and family caregiver leaves
• Annual professional development reimbursement
• Mental health support + Employee Assistance programs w/ free counseling sessions
• 401k w/ employer match
• Equity program and performance-based bonuses
• Bring Your Own Device technology stipend
• Seismic Cares Program w/ charitable donation matching
• Nine Communities of Belonging (employee resource/affinity groups)
• Access to free paid telemedicine
• Pre-tax commuter benefits

Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.