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ScalableOSSC

Sr. IT Engineer

ScalableOS is a company that specializes in delivering custom offshoring solutions for Managed Service Providers (MSPs) and Tax & Accounting firms by connecting them with exceptional talent in the Philippines.

ScalableOS

Employee count: 201-500

United States only

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Category: Technology

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SUMMARY

We are seeking an experienced Senior IT Engineer to manage, support, and optimize on-premises and cloud-based infrastructure. The ideal candidate has strong expertise in Microsoft Azure, Windows Server, Active Directory/Entra ID, virtualization platforms, and modern endpoint management. This role requires excellent troubleshooting skills, strong communication abilities, and experience working directly with both technical and non-technical users.
JOB RESPONSIBILITIES
  • Microsoft & Azure Administration
  • Manage Azure resources including Virtual Machines, VNets, Storage Accounts, Resource Groups, Automation Accounts, and Runbooks.
  • Administer Microsoft Entra ID, including user lifecycle management, security configurations, and AD/Entra ID synchronization.
  • Oversee Microsoft Intune for device management, compliance policies, and application deployment.
  • Support and administer Microsoft 365 services such as SharePoint, Exchange Online, and OneDrive.
  • Migrate data and workloads from on-premises environments to Azure and SharePoint.
  • Windows Server & On-Prem Infrastructure
  • Install, harden, and maintain Windows Server environments based on organizational standards.
  • Manage Active Directory objects, organizational units, group policies, DNS, and DHCP.
  • Perform file server permissions management and access control.
  • Execute backup and restore operations (Axcient or similar platforms).
  • Prepare and apply OS updates, patches, and security configurations.
  • Virtualization & Storage
  • Configure and manage Hyper-V clusters, Nutanix environments, and VMware hosts.
  • Perform daily health checks, VM provisioning, datastore management, and ESXi updates.
  • Technical Support & Operations
  • Troubleshoot server, network, and application issues across on-prem and cloud environments.
  • Provide remote support to users and leadership, ensuring high-quality customer service.
  • Document configuration standards, processes, and knowledge base articles.
  • Collaborate with internal teams to support infrastructure projects, migrations, and upgrades.
QUALIFICATIONS
  • 5+ years of IT support experience, with at least 2 years in a Level 3 or senior support role in an MSP environment.
  • Strong understanding of Azure administration, resource deployment, and cloud migration.
  • Expertise in Windows Server OS, AD/Entra ID, DNS, DHCP, and Group Policies.
  • Hands-on experience with virtualization platforms (Hyper-V, Nutanix, VMware).
  • Knowledge of backup systems, server recovery, and data migration.
  • Ability to interact professionally with end users, stakeholders, and technical teams.
  • Excellent troubleshooting, communication, and documentation skills.
JOB REQUIREMENTS
  • Should be willing to accept a long-term work-from-home arrangement.
  • Should be amenable to a permanent night shift schedule.




Details

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About ScalableOS

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At ScalableOS, we are at the forefront of revolutionizing the offshoring industry through innovative and technology-driven solutions. Our primary mission is to connect growth-focused businesses, particularly Managed Service Providers (MSPs) and Tax & Accounting firms, with exceptional, high-skilled talent in the Philippines. Through our groundbreaking approach, we are not merely providing services; we are building dedicated, fully integrated teams that operate as a seamless extension of our clients' operations. This model empowers businesses to transcend geographical boundaries and achieve remarkable success by leveraging a global talent pool without the complexities and overheads of establishing a physical presence. Our transformative solution is designed to ensure continuous growth and scalability for our partners, allowing them to focus on their core competencies while we handle the intricacies of talent acquisition, HR management, and operational support.

Our commitment to innovation is embedded in our core values of integrity, accountability, and a relentless problem-solving mindset. We utilize a data-driven and technology-enabled process to identify and nurture the best talent, ensuring a perfect alignment of skills and cultural fit for our clients. ScalableOS stands as a testament to resilience and unwavering dedication to client success, moving beyond the traditional outsourcing model to foster long-term, strategic partnerships. We are passionate about making a meaningful impact on the Philippine community by bringing high-value, high-skill positions to the local workforce. By focusing on creating a high-value growth environment built on trust, transparency, and clear deliverables, we are not just changing the way businesses scale; we are shaping the future of global workforce collaboration and creating limitless possibilities for companies to thrive in an increasingly competitive landscape.

Employee benefits

Learn about the employee benefits and perks provided at ScalableOS.

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Group Life Insurance

Feel secure knowing you're covered by Group Life Insurance from your very first day.

Generous Paid Time Off (PTO)

Recharge with 17 days of PTO annually, ensuring you maintain a healthy work-life balance.

De Minimis Allowance

Enjoy a monthly allowance of Php 1,500, directly credited to your payroll to support your daily needs.

Work from Anywhere

Embrace the freedom of remote work! Choose your ideal environment and say goodbye to stressful commutes.

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ScalableOS

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ScalableOS hiring Sr. IT Engineer • Remote (Work from Home) | Himalayas