Network Analyst

Key Responsibilities

• Monitor network performance and availability, ensuring uptime and performance levels meet or exceed defined SLAs

• Troubleshoot network issues and provide timely resolution to network-related incidents

• Configure, maintain, and optimize network devices including routers, switches, and firewalls

• Maintain and manage firewall security policies to ensure compliance with industry standards and internal security requirements

• Perform network troubleshooting and log analysis to identify root causes and prevent recurring issues

• Collaborate with cross-functional IT teams to resolve complex, multi-layered technical issues

• Respond to customer inquiries and provide technical support for network-related concerns

• Document network configurations, changes, and procedures to maintain accurate and up-to-date network inventories

• Participate in the design and implementation of network solutions, including:

  • Network architecture and design

  • VLAN management

  • Routing and switching

  • Wireless networking

  • Load balancing

  • VPN configurations

• Continuously evaluate network performance and recommend improvements to increase efficiency, reliability, and cost-effectiveness

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• 4–5 years of experience in network operations, maintenance, or a similar role

• Fortinet NSE or CCNA certification preferred

• Strong background in routing, switching, VLANs, VPNs, and wireless networking

• Solid experience with network troubleshooting and log analysis

• Hands-on experience with next-generation firewalls (Fortinet/FortiGate experience is a strong plus)

• Strong technical skills in:

  • FortiGate configuration

  • Network design and security compliance

  • VLAN management

  • Routing and switching

  • Wireless networking

  • Load balancing

  • VPN configuration

• Ability to troubleshoot and resolve complex network issues independently

• Excellent analytical and problem-solving skills

• Strong written and verbal communication skills

• Ability to work effectively in a collaborative team environment

• Comfortable working in a fast-paced, dynamic setting

Job Requirements

• Willingness to accept a long-term work-from-home arrangement

• Amenable to a permanent night shift schedule

Benefits

• Full Philippine Statutory Benefits

• 13th Month Pay

• De Minimis Allowance

• Night Shift Differential Pay

• Paid Time Off (PTO)

• Health Insurance

• Life Insurance (up to PHP 3M coverage)

• Company-Provided Equipment