Account Manager Poland

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Poland.

Job Responsibilities

• Expand and consolidate presence in the assigned territory.
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, TMCs) in order to increase their performance.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Follow-up with existing and new partners in order to provide system training.
• Product presentations & networking.
• Position the brand within the travel trade.
• Address incident issues, ensuring partners support.
• Payments control.
• Provide market & competitive environment analysis.
• Provide regular comprehensive reporting through CRM and internal systems.
• Maximize and develop API deals with the potential and existing partners.

Requirements

• Relevant Experience: Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry.
• Market Knowledge: In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
• Language knowledge: Proficient in English and Polish.
• Travel Requirements. Up to 30% of travel time may be required.
• Analytical skills: Used to data-driven decision-making, metrics-driven and good with numbers.
• Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player.
• International mindset: Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
• Competence in API technology deals is a plus.
• Location. Warsaw, Poland.
• Work Permit. Must be a citizen or permanent resident of Poland.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.