Customer Support Rep (FT/Work From Home)
PeopleJoy is a financial wellness platform that helps employers offer student loan repayment assistance and tuition reimbursement to attract and retain talent.
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[Customer Service / Remote] - Anywhere in U.S. / Up to $58k-yr DOE / Medical-Dental-401(k)-match - As a Customer Support Rep (FT/Work From Home), you will: Provide outstanding customer service through various communication channels such as phone, email, and chat; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accurate records of all customer interactions and transactions; Collaborate with cross-functional teams to ensure a seamless customer experience; Continuously identify areas for improvement and provide feedback to enhance customer satisfaction. Hiring Immediately >>
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About PeopleJoy
Learn more about PeopleJoy and their company culture.
At the heart of PeopleJoy is a culture driven by a personal mission to alleviate the burden of student debt. Founded by Emeka Oguh, who was inspired by his own experiences navigating the complexities of student loans, the company is dedicated to helping others achieve financial freedom. This foundational story infuses the team with a deep sense of purpose and empathy, as they understand firsthand the stress and challenges their users face.
PeopleJoy prides itself on offering a 'white glove' service, going beyond mere software to provide personalized, human-centric support. The team operates with a commitment to excellence and a focus on tangible results, helping employers attract and retain top talent by addressing one of the most significant financial stressors for the modern workforce. By fostering a supportive and innovative environment, PeopleJoy empowers its employees to deliver meaningful solutions that create real 'joy' and financial stability for their clients' teams.
Tech stack
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Employee benefits
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Dental Insurance
Dental coverage for employees.
Remote Work
Opportunities for remote work.
Medical Insurance
Medical coverage for employees.
Life Insurance
Life insurance coverage for employees.
PeopleJoy
Company size
11-50 employees
Founded in
2016
Chief executive officer
Emeka Oguh
Markets
Employees live in
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