FT Customer Support Associate - Work From Home
VTS is the commercial real estate industry's leading technology platform that unifies owners, operators, brokers, and tenants to capitalize on opportunities across their portfolios.
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[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Support Associate at VTS, you will: Provide exceptional customer service by responding promptly to customer inquiries via phone, email, and chat; Troubleshoot and resolve customer issues, escalating to the appropriate team when necessary; Document and track customer interactions and resolutions in the company's CRM system; Follow up with customers to ensure their issues have been resolved to their satisfaction; Continuously improve and update knowledge of company products and services to effectively assist customers...Hiring Immediately >>
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About VTS
Learn more about VTS and their company culture.
At VTS, we are revolutionizing the commercial real estate industry through groundbreaking technology that unifies owners, operators, brokers, and tenants into a single, powerful ecosystem. By replacing antiquated, siloed systems with our state-of-the-art platform, we empower industry professionals to capitalize on opportunities revealed in every square foot of their properties. Our mission is to transform how strategic decisions are made and executed across the asset lifecycle, delivering real-time insights that fuel faster, more informed decision-making.
Through our innovative suite of products—including VTS Lease, VTS Market, VTS Activate, and VTS Data—we provide the industry's only comprehensive data source, managing over 12 billion square feet of office, retail, and industrial space globally. We are committed to driving the future of real estate technology, leveraging advanced analytics and AI to unlock the full potential of portfolios. At VTS, we don't just build software; we are architecting the modern operating system for the built world, ensuring our clients stay ahead in a rapidly evolving market.
Tech stack
Learn about the tools and technologies that VTS uses to build, market, and sell its products.
VTS employees can create an account to update this tech stack.
Employee benefits
Learn about the employee benefits and perks provided at VTS.
401(k) Plan
Retirement savings plan.
Generous Parental Leave
Paid time off for new parents.
Dental Insurance
Comprehensive dental coverage.
Paid Holidays
Paid time off for public holidays.
VTS
Company size
501-1000 employees
Founded in
2012
Chief executive officer
Nick Romito
Markets
Employees live in
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