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B-StockBS

Customer Experience Representative - FT - Work From Home

B-Stock Solutions is a leading B2B platform for managing returned and overstock inventory through auctions, helping businesses find economical ways to handle excess goods.

B-Stock

Employee count: 201-500

United States only

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[Customer Service / Remote] - Anywhere in U.S. / Competitive compensation / Medical-Dental-Vision / PTO / Telecommuting stipend / matching 401(k) - As a Customer Experience Representative at B-Stock, you will: provide exceptional customer service to our clients and buyers; assist with inquiries and issues related to our online marketplace platform; troubleshoot technical problems and provide solutions to ensure a seamless user experience; actively monitor and respond to customer reviews and feedback; collaborate with cross-functional teams to improve processes and resolve customer concerns in a timely manner; maintain accurate records of customer interactions and follow up as needed to ensure customer satisfaction. Hiring Immediately >>

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Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About B-Stock

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B-Stock Solutions is the largest B2B marketplace for returned and overstock inventory. With direct access to merchandise from top retailers and brands across all categories and conditions, B-Stock empowers businesses to efficiently manage their returned and excess stock through transparent auction processes. By connecting sellers and buyers, B-Stock ensures that overstock goods find new homes in a more environmentally sustainable way by decreasing waste and enhancing the lifecycle of products.

Founded in 2008, B-Stock has redefined how liquidation and resale are approached in the industry, streamlining what was once a fragmented and opaque process into a straightforward, accessible platform for business buyers. Our mission is to provide businesses with a competitive edge in acquiring quality inventory while fostering an environment where excess goods can be repurposed effectively. As we grow, we continue to innovate, launching new features like B-Stock Blue, which optimizes fulfillment for faster shipping and enhanced service.

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B-Stock

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