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PavagoPA

UX/UI Designer

Pavago is an offshore recruitment company that helps businesses build remote teams by connecting them with top talent from around the globe. It provides an all-in-one service that includes talent acquisition, hiring, onboarding, payroll management, and compliance assurance.

Pavago

Employee count: 11-50

Costa Rica only

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UX/UI Designer (Figma, Product Design, User Research & Prototyping) – Remote | U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours (flexibility required for sprint reviews, launches, and developer handoffs)

About the Role

At Pavago, one of our clients is hiring a UX/UI Designer to own the full product design lifecycle — from user research and wireframes to polished interfaces and developer-ready handoffs.

This is not just a visual design role.

You will be responsible for:

  • Understanding user behavior
  • Solving real product problems
  • Designing intuitive user experiences
  • Improving usability, engagement, and conversion

You’ll work closely with:

  • Product Managers
  • Engineers
  • Stakeholders

To create clean, scalable, and user-friendly digital experiences across web and mobile products.

If you think in:

  • User flows
  • Product usability
  • Conversion-focused experiences
  • Scalable design systems

This role is a strong fit.

What You’ll Own

User Research & Product Thinking (Core Focus)

  • Conduct:
    • User interviews
    • Surveys
    • Usability testing
  • Translate findings into:
    • Personas
    • User journeys
    • User flows
    • Product requirements
  • Analyze user behavior using:
    • Hotjar
    • FullStory
    • Google Analytics

Wireframing & Prototyping

  • Create:
    • Low-fidelity wireframes
    • High-fidelity prototypes
    • Interactive product flows
  • Use tools like:
    • Figma
    • Adobe XD
    • Sketch
  • Iterate designs quickly based on:
    • User feedback
    • QA findings
    • Stakeholder input

UI Design & Design Systems

  • Design modern, responsive interfaces with strong:
    • Typography
    • Layout hierarchy
    • Color systems
    • Interaction consistency
  • Build and maintain:
    • Design systems
    • Component libraries
    • Style guides
  • Ensure consistency across:
    • Web applications
    • Mobile interfaces
    • Product experiences

Accessibility & UX Standards

  • Design with:
    • WCAG 2.1 AA accessibility standards
  • Ensure:
    • Strong usability
    • Clear navigation
    • Mobile responsiveness
    • Inclusive experiences
  • Consider localization and global user accessibility

Collaboration & Developer Handoff

  • Work closely with:
    • Product Managers
    • Engineers
    • QA teams
  • Deliver:
    • Design specifications
    • Assets
    • Interaction documentation
  • Support developer handoff using:
    • Figma Dev Mode
    • Zeplin
    • InVision

Optimization & Continuous Improvement

  • Participate in:
    • Design reviews
    • Product feedback cycles
    • A/B testing initiatives
  • Improve:
    • User flows
    • Onboarding experiences
    • Feature usability
    • Product conversion performance

What Success Looks Like

  • Users can navigate products intuitively
  • Designs are clean, scalable, and developer-friendly
  • Product experiences reduce friction and improve engagement
  • Design systems stay consistent across products
  • Features are delivered on time and aligned with product goals

What Makes You a Strong Fit

  • You think like a product designer, not just a visual designer
  • You balance:
    • User needs
    • Business goals
    • Product constraints
  • You can explain:
    • Why a design works
    • Not just how it looks
  • You are highly collaborative and comfortable in Agile environments
  • You care deeply about usability, clarity, and product impact

Requirements (Must-Have)

Experience

  • 2+ years of UX/UI or Product Design experience
  • Strong portfolio demonstrating:
    • UX thinking
    • Product problem-solving
    • High-quality UI execution

Core Skills

  • Proficiency in:
    • Figma
    • Adobe XD
    • Sketch
  • Experience with:
    • Wireframing
    • Prototyping
    • Responsive design
    • Design systems
  • Strong understanding of:
    • User-centered design
    • Accessibility standards
    • Product usability principles

Nice to Have

  • Experience designing:
    • SaaS platforms
    • Mobile applications
    • E-commerce products
  • Basic front-end understanding:
    • HTML/CSS
  • Experience with:
    • Analytics tools
    • User testing platforms
    • Large-scale design systems

What a Typical Day Looks Like

  • Review user feedback and product priorities
  • Design wireframes and product flows
  • Create UI screens and prototypes in Figma
  • Collaborate with engineering and product teams
  • Refine design systems and reusable components
  • Participate in sprint reviews and feedback sessions
  • Iterate designs based on testing and stakeholder input

In short:
You design intuitive, scalable, and user-friendly product experiences that improve usability, engagement, and product adoption.

Key Metrics (KPIs)

  • Improved usability and user satisfaction
  • Reduced user friction and drop-offs
  • Consistent design system adoption
  • On-time delivery of design assets
  • Product engagement and conversion improvements

Why This Role Stands Out

  • Full ownership of the product design lifecycle
  • Direct impact on product usability and growth
  • High collaboration with product and engineering teams
  • Opportunity to shape scalable design systems
  • Growth path into:
    • Senior Product Designer
    • UX Lead
    • Product Design Manager

Interview Process

  • Initial Phone Screen
  • Video Interview with Recruiter
  • Portfolio Review + Practical Task
    (Example: Design a 3-screen onboarding flow)
  • Client Interview
  • Offer & Background Verification

Apply Now

If you:

  • Think in user journeys, not just screens
  • Care about both UX and UI quality
  • Enjoy solving product problems through design
  • Want ownership across the full design lifecycle

This is a strong opportunity to work on impactful digital products while shaping intuitive user experiences in a fast-moving environment.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

2 years minimum

Location requirements

Hiring timezones

Costa Rica +/- 0 hours

About Pavago

Learn more about Pavago and their company culture.

View company profile

The story of Pavago begins with a common entrepreneurial frustration. Its founders, Parker Cox and Ahmed Raza Ali, were running their own businesses and, like many others, found themselves grappling with the high costs and often underwhelming results of their digital marketing efforts. Determined to find a more efficient path to growth, they turned their sights to the global talent market. This decision to look offshore proved to be a pivotal moment. Within just three months of making their first offshore hire, they witnessed a remarkable 40% reduction in their Customer Acquisition Cost (CAC). This initial success was just the beginning of a transformative journey.

Encouraged by these results, they continued to build their offshore team, and within six months, they had expanded to seven team members. This strategic move not only drove down their operational labor costs by 22% but also led to significant increases across all their critical Key Performance Indicators (KPIs). As they shared their success story with fellow business owners, they discovered a widespread need for what they had built. A waitlist of entrepreneurs quickly formed, all asking the same question: 'Can you help us scale our team the same way?' This overwhelming demand was the spark that ignited Pavago. The founders realized they had a key to unlock a competitive advantage for small and medium-sized businesses – democratizing access to incredible offshore talent. Today, Pavago stands as a comprehensive, all-in-one service partner for businesses looking to scale efficiently. They handle the entire process, from talent acquisition and onboarding to payroll management and compliance, allowing entrepreneurs to focus on growth while leveraging a global team of top-tier professionals.

Employee benefits

Learn about the employee benefits and perks provided at Pavago.

View benefits

Retirement savings plan

Offers a retirement savings plan with a company match.

Company events

Company-sponsored events and team-building activities.

Flexible work hours

Offers flexible work hours to accommodate different schedules.

Remote work opportunities

The company is fully remote, allowing employees to work from anywhere.

View Pavago's employee benefits
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