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Indirect Tax Manager


Job description

Together we’re building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

If you are interested in becoming a valuable member of a high-growth technology company, we are in search of an Indirect Tax Manager.  You will work cross-functionally and collaborate with key finance business partners (FP&A, IT, Sales, Product, etc.) to develop and/or refine processes to streamline all indirect tax matters. 

Are you an all-star when it comes to monitoring global tax laws as they change, preparing and reviewing tax reconciliations?  Are you excellent at driving an internal customer service approach in working with other functional areas, building and maintaining an effective internal control environment?  Would you like to have fun in a high-energy environment? This role is for you.

How You Impact Our Vision

  • Manage external tax advisors on all global indirect tax compliance, including US sales & use, gross receipts, property tax, and business licenses to ensure timely accurate reporting and remittance.
  • Provide advice and guidance relating to VAT, Goods and Services Tax (GST), and other similar transaction taxes in relation to current and new business initiatives. 
  • Maintain and reconcile tax-related accounts as a part of the accounting close process
  • Build a deep understanding of the business, and develop meaningful relationships with cross-functional key partners (Sales, Legal, etc.), to assist with researching potential tax implications
  • Develop, document, and maintain SOX compliance 
  • Assist in special projects including but not limited to: M&A, tax planning, and cross-functional business initiatives

About You

  • A bachelors degree in Accounting, Finance or related field
  • 4+ years of significant experience at a public accounting firm and/or corporate tax department of a multinational company
  • Proficient Excel Skills (Vlookup/ Formulas)

Preferred Qualifications

  • Professional certification - Certified Public Accountant (CPA)
  • Masters in Taxation or LLM is a plus
  • Prior working experience with an ERP system is a plus

Are you interested in joining one of the fastest growing global technology companies? Then apply now.

PagerDuty offers:

  • Competitive salaries and company equity
  • Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
  • Generous parental leave
  • Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to paid holidays and ample sick leave
  • Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.
  • Paid employee volunteer time - 20 hours per year
  • Bi-annual company wide hack weeks

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.

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About this role

Apply before

May 15th, 2021

Job posted on

December 22nd, 2020

Job type

Full Time

Hiring timezones

PagerDuty is hiring for this role in the following timezones:

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About the company

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations...
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