Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers.
We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $22 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
Opportunity:
As a Software Development Engineer II (Frontend) at Hiver, you will play a pivotal role in shaping our technical landscape, influencing our product roadmap, and guiding our team while contributing to our vibrant company culture. With our customer base expanding rapidly and processing over 5 million emails daily for thousands of active users, you will be at the forefront of creating and enhancing the user experience. In this role, you will lead and mentor a team of highly skilled engineers while providing critical technical direction to our front-end development efforts. You will also have the exciting opportunity to tackle intricate technical challenges, including optimizing our architecture to handle the surging email volume and establishing a framework to monitor and enhance the performance of our front-end systems.[optional paragraph about the role
What you will be working on:
- Building and maintaining interactive and responsive frontend systems across various form factors. You will own all aspects of front-end development from coding to deploying.
- Building next-generation web applications with high reusability. This is the early phase of the project and you will do foundational work on multiple aspects.
- Helping define and improve engineering standards, tooling, and processes
- Collaborating closely with designers and other stakeholders to build dynamic and compelling user experiences while embracing emerging standards
What we are looking for:
- 2+ years of hands-on experience building frontend systems.
- Proficiency in Web Fundamentals - HTML5, CSS3 & JavaScript, React.
- Candidates with VueJS(Version 2 & 3) & Typescript are preferred.
- Experience with SASS / Tailwind CSS is required.
- Sound knowledge of design patterns and best practices for writing clean, linted, maintainable and reusable code
- Solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.
- Strong know-how and experience with frontend tooling and best deployment practices are required.
- An architect's mindset - we want a fast time to market but without undermining long-term prospects. You will have to continuously assess the various trade-offs when considering long-term vs. short-term benefits/drawbacks and make informed choices about the optimal approach.
- Strong analytical and debugging skills - you should be able to troubleshoot and solve issues in a timely manner.
- Ability to iterate and deliver at a fast pace - speed is of the essence.
- Good communication skills - you should have good communication skills, both written and verbal. You should be proficient in English and able to communicate effectively with team members and stakeholders.
Join the Winning Hive! - Become a part of our hive, where success isn't just a goal; it's a way of life. With WAW and ETHR victories under our wings, we're not just winning awards; we're shaping a culture that celebrates excellence. Your journey here is not just a career; it's a winning adventure!
People First, Always! We're not just about products and profits; we're advocates for the long game - where people take the spotlight. Dive into a workplace where culture is our crown jewel. Don't just take our word for it; check out the reviews on Glassdoor!
Freedom & Responsibility - Spread Your Wings! Experience the thrill of freedom paired with the responsibility to soar. We believe in giving you wings, not just to fly, but to take charge and make a real impact. It's like being an eagle in a sky full of possibilities.
Entrepreneurial Team Spirit! Join a team that's not just a group of employees but a bunch of go-getters with an entrepreneurial spirit. Here, your ideas don't just find a home; they find a launchpad to take off and make a mark.
Exponential Growth Awaits! Be part of a journey where growth isn't just a goal; it's a guarantee. We're on an upward trajectory, and your career can ride the wave of our exponential growth. Get ready to see your professional graph shoot through the roof!
Wellness Matters - Body & Mind! Your health, both physical and mental, is our priority. Enjoy the tranquility of knowing that your well-being is in good hands. Because a happy and healthy Hiver is a hive that thrives!
