Fusion SaaS SCM Functional Lead

Oracle is seeking a Fusion SaaS SCM Functional Lead to provide exceptional customer service support and technical issue resolution for Oracle Fusion SaaS SCM applications. This role involves troubleshooting complex issues, implementing/supporting modules, and driving resolution. The ideal candidate will be a team player, customer focused, and have strong technical and communication skills.

Requirements

• Strong Fusion SaaS SCM business processes knowledge and concepts.
• Implementation/Support experience on Fusion SaaS SCM Modules like Inventory, Purchasing, Sourcing, procurement, Order Management, Warehouse management and Cost Management.
• Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Fusion SaaS SCM applications.
• Strong problem solving skills.
• Customer interactions and service expertise.
• Operational management and innovation orientation.
• Team player able to leverage each other’s strengths.
• High flexibility to be agile in a fast-changing business and organizational environment.
• Ability to create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.
• Ability to perform Extensions, Integrations and Testing such as: Oracle Integration Cloud Service Integrations; Oracle Autonomous Database, Transactional Processing; Oracle Identity and Access Management; Oracle APEX Cloud; Oracle Visual Builder Cloud Service Web Applications; Regression Testing support: Execution of predefined Manual Test Scripts, to validate functionality following application of releases or patches; Introduction to new modules or extensions; Application configuration changes; Creating new manual test scripts required by the customer or modification of an existing manual test script provided by the customer; SaaS Updates Support: Perform Impact Analysis and Opt-in Feature assessment of Supported Program update; Review release readiness documentation and notes related to the periodic release update for SaaS; Perform a high-level impact assessment of the updates specific to the identified Supported Program; Provide a report of findings that will include (i) a summary of the changes, enhancements, and mandatory or optional opt-in/new features, included in the release update that will impact Your existing configuration, (ii) the results of the impact assessment, and (iii) recommendations for the regression test strategy; Advise the customer on steps to adopt the mandatory opt-in; Prepare an update plan; Discuss features, bugs and other update items with the customer. Update test plans as required based on the results of the impact analysis.
• High flexibility to be agile in a fast-changing business and organizational environment.

Benefits

• Competitive benefits based on parity and consistency
• Flexible medical, life insurance, and retirement options
• Volunteer programs