Technical Project Manager

The Role:

We are looking for an experienced Project Manager to oversee the development and execution of a diverse range of external and internal projects supporting our POS solution.

These projects include integrations with external systems and carriers as well as the development of tools for internal use. The role requires strong leadership, organizational capabilities, and the ability to effectively coordinate with cross-functional teams, including product managers, engineers, designers, and sales professionals.

The ideal candidate will have a proven track record in managing software development projects, a solid understanding of POS technologies, and the ability to excel in a dynamic, agile environment. Experience in any of the following areas is a plus - Zoho CRM, retail operations, Point-of-Sale, wireless/mobile industry, fintech (especially payments).

Requirements:

• 4+ years of experience in an IT Project Manager / IT PM role;

• Experience working with Agile methodologies (Scrum, Kanban);

• Experience managing software (80%) and infrastructure (20%) projects;

• Practical knowledge of project life cycle and software development cycle;

• English language at an advanced level - daily work with English-speaking stakeholders;

• Willingness to work during New York City business hours - working hours are (7 AM EST - 4 PM EST);

• Excellent communication and presentation skills;

• Experience in working with customers;

• Technical Background (QA, BA, Development);

• As a plus: Experience with ERP systems.

Responsibilities:

• Participate in meetings with the external and internal stakeholders;

• Communicate and manage the relationship between the project team and other teams such as Delivery, Training, and Customer Support;

• Creating and maintaining projects from the early stages, through development, entering production, testing, to maintenance and further development and support;

• Managing physical and financial resources to meet project milestones;

• Managing project documentation and status reports;

• Managing project performance;

• Risk management to minimize project risks.