United States onlyThe Role:
We are looking for a highly motivated and strategic technical Solution Owner to join our team and own the design, delivery, and continuous improvement of our enterprise technology solutions. This is a technical leadership role that sits at the intersection of business and technology, acting as a critical link between internal stakeholders, customers, and engineering teams to ensure that solutions are both functionally effective and technically robust.
As a Solution Owner, you will be responsible for defining the technical approach and roadmap, gathering and prioritizing business requirements, and driving end-to-end solution delivery in close collaboration with engineering, project management, and product leadership. You will also serve as the professional face of the company to our customers-presenting solutions, leading design discussions, and ensuring alignment on architecture and implementation.
Key Responsibilities:
Strategic & Stakeholder Management
Gather, analyze, and prioritize business requirements from multiple stakeholders (external and internal), including clients, partners, and internal teams.
Translate these needs into solution blueprints and technical requirements aligned with our strategic objectives.
Own the intersection of business value and technical execution, ensuring a shared understanding of project goals, constraints, and technical trade-offs.
Proactively manage stakeholder expectations and balance competing needs from business units, clients, and technical teams.
Facilitate key meetings and workshops, including solution design sessions, technical discovery workshops, and architecture reviews, to ensure alignment across all parties.
Product & Solution Ownership
Define and own the end-to-end solution roadmap, including technical priorities, architectural integrity, and long-term scalability.
Own and manage the backlog, including defining, structuring, and maintaining a clear hierarchy of initiatives and epics with detailed business and technical requirements.
Prioritize work based on business value, dependencies, and technical feasibility in collaboration with Product Managers and technical leads.
Define precise and verifiable acceptance criteria for all features and functions.
Validate that delivered features meet both the business need and technical performance expectations through post-acceptance testing (PAT).
Ensure the solution complies with regulatory, compliance, security, and data protection requirements.
Technical Collaboration and Execution
Partner with engineering leadership to define the technical architecture, integration patterns, and implementation approach for each initiative.
Lead technical discovery and design workshops to assess feasibility and determine optimal solutions.
Actively identify and mitigate risks related to solution delivery, including cross-team dependencies and potential roadblocks.
Drive delivery from inception to deployment, facilitating estimation and planning while ensuring technical alignment and delivery quality.
Continuously gather and analyze feedback from users, stakeholders, and delivery teams to inform future iterations and drive continuous improvement.
Requirements:
A strategic and technically minded leader with strong analytical and organizational skills.
A confident communicator who can align business and technical teams and manage cross-functional relationships.
Comfortable discussing solution architecture, integrations, and system design with technical stakeholders.
5+ years of experience in Solution Ownership, Solution Architecture, or Technical Product Management.
Experience with enterprise systems, APIs, data models, or SaaS platform integrations.
Passionate about building scalable, user-centered solutions that drive business value.
Working Environment:
This role requires close collaboration with engineering teams, product management, and senior business stakeholders, including presenting to executive leadership.
Remote role with occasional travel (up to 10%) for customer visits and key meetings.
Mexico