Client Outreach & Listing Coordinator

The Role:

We are seeking a reliable and detail‑oriented team member to help ensure our vehicle listings are complete, accurate, and ready to publish. In this role, you will communicate directly with clients to gather missing information, photos, and videos needed for their listings. You will work from a shared Google Sheet that tracks which vehicles require updates and what details are outstanding. Your work will play a key part in keeping our listings professional and up to date.

Responsibilities:

• Reach out to clients by phone, text, or email to request missing information for their vehicle listings

• Clearly explain what details, photos, or videos are needed and guide clients through providing them

• Follow up with clients when necessary to ensure all required information is collected

• Update the Google Sheet to reflect progress, completed tasks, and any communication notes

• Maintain organized records of outreach and ensure no listing falls through the cracks

Requirements:

• Comfortable making calls and speaking with clients in a professional, friendly manner

• Strong written and verbal communication skills

• Highly organized, with the ability to track multiple ongoing conversations and follow‑ups

• Detail‑oriented and able to accurately update records

• Dependable and consistent with follow‑through