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Newfire Global PartnersNP

Senior UX Designer

Newfire Global Partners is an IT consulting and advisory firm that provides software engineering, product development, and staff augmentation services to help companies drive innovation and digital transformation.

Newfire Global Partners

Employee count: 201-500

Croatia only

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Newfire Global Partners is a leading technology firm that specializes in building transformative software solutions for some of the world’s most innovative companies. With a presence across four continents, Newfire Global brings deep expertise in digital healthcare, AI-driven analytics, and enterprise technology. The firm’s track record of delivering scalable, high-impact solutions has made it a trusted partner for organizations seeking to drive meaningful change through technology.
We are passionate about the purpose-driven mission to help improve the quality of care for patients and are building a collaborative, innovative, and inclusive culture. We are a fully funded company founded by serial entrepreneurs with a stable client base.

Opportunity for impact
Newfire Global Partners, a leader in developing disruptive healthcare technology, collaborates with Fortune 500 companies and start-ups to drive transformation.

Newfire is seeking a Senior UX Designer.

What's the Project?Studio@Newfire is the embedded UX practice of Newfire Global Partners. We partner with healthcare technology organizations — payers, providers, virtual care companies, and health-tech startups — to design software that genuinely works for the clinicians, care coordinators, and administrative staff who use it every day.
Our designers don't hand off comps and move on. They embed with client product and engineering teams, shape the research agenda, and stay in the work through delivery. They advocate for users in rooms where users aren't present, push back on vague briefs, and make sure the team is solving the right problem — not just the stated one.
We're looking for a Senior UX Designer who brings that same orientation: someone who owns their work end to end, makes the people around them better, and is energized by the complexity and stakes of healthcare.

Your day-to-day activities:

  • Design & Research

    • Lead design for complex enterprise healthcare applications serving multiple user roles — clinicians, coordinators, administrators, and patients
    • Partner with our UX Research team to plan and conduct user interviews, usability tests, and observational studies; translate findings into design direction
    • Prototype at appropriate fidelity — from rough concept sketches to high-fidelity, dev-ready specs — depending on what the team needs to learn next
    • Contribute to and help maintain design systems that ensure consistency and accessibility across the product
    • Navigate the regulatory and compliance constraints of healthcare (HIPAA, clinical workflows, enterprise security, accessibility) while keeping the user at the center
  • Collaboration & Influence

    • Build working relationships with product managers, engineering leads, and client stakeholders — and manage those relationships with confidence, not just compliance
    • Present design concepts and research findings to client leadership; frame design rationale in terms of user impact and business outcomes
    • Give and receive specific, actionable critique in a team that treats feedback as a normal, ongoing practice
    • Push back on briefs that haven't been thought through — and bring a reframe alongside the pushback
  • Practice & Culture

    • Contribute to the evolution of our team's methods, processes, and shared standards — identifying gaps and proposing improvements
    • Experiment with AI-assisted design and research tools thoughtfully and share what you learn with the team
    • Mentor and support junior designers as the team grows

You’re a perfect match if you have:

  • Experience

    • 3–6 years of UX design experience with a strong portfolio demonstrating complex, multi-role enterprise software
    • Proven track record of applying user research to shape — not just validate — design decisions
    • Experience in healthcare, regulated industries, or other high-complexity domains strongly preferred
    • Comfortable working in embedded, long-term client relationships alongside product and engineering teams
    • Experience with distributed and remote-first team collaboration
  • Skills & Capabilities

    • Fluent in Figma and comfortable across a range of prototyping and facilitation tools (Miro, Whimsical, etc.)
    • Able to design across the full spectrum — from service blueprints and journey maps to detailed interaction specifications
    • Strong communicator who can present work clearly to non-designers, including executive audiences
    • Accessible-by-default design sensibility; WCAG familiarity a plus
  • Personal Qualities

    • Curious about how healthcare systems actually work — and energized by the challenge of making them better
    • Proactive: you bring a proposed solution alongside every problem you surface
    • Resilient in ambiguous, fast-moving project environments
    • Growth mindset; actively seeks and applies feedback

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

3 years minimum

Location requirements

Hiring timezones

Croatia +/- 0 hours

About Newfire Global Partners

Learn more about Newfire Global Partners and their company culture.

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At Newfire Global Partners, the mission is deeply rooted in the very name of the company. Combining 'new' and 'fire', the moniker pays homage to fire as humanity's first game-changing technology, symbolizing the company's dedication to driving modern innovation. Founded in 2016 in Cambridge, Massachusetts, Newfire has rapidly evolved into a global force, operating across four continents to provide 24-hour support to its partners. However, what truly defines Newfire is not just its technical prowess but its unique cultural identity, often described by team members as a 'family of professionals'. This sentiment is the bedrock of their operations, fostering an environment where transparency, respect, and open communication are paramount.

The company operates on a servant-leadership model, where the primary role of leadership is to empower the team to succeed. This philosophy eliminates micromanagement and bureaucracy, replacing them with a high-trust environment where professionals are masters of their own time. Newfire champions a 'work-from-anywhere' policy, recognizing that talent knows no geographical boundaries. This flexibility is paired with a strong commitment to professional growth, offering clear career paths, mentorship, and budgets for development. By prioritizing the well-being and growth of its people, Newfire ensures that its team is not only equipped to solve the most complex business challenges but is also passionate about doing so. The result is a vibrant, inclusive culture that bridges the gap between local leadership and global talent, delivering transformative results for clients in healthcare, fintech, and beyond.

Employee benefits

Learn about the employee benefits and perks provided at Newfire Global Partners.

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Paid Parental Leave

Paid parental leave for new parents.

Life Insurance

Life and accidental death insurance provided.

Disability Insurance

Short-term and Long-term disability coverage.

Employee Assistance Program

Access to an Employee Assistance Program (EAP).

View Newfire Global Partners's employee benefits
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Newfire Global Partners

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