Operations Manager

About The Role

The House of Stake (HoS) is the decentralized, token-based governance body within the NEAR ecosystem, operating at the intersection of governance, legal structure, funding flows, and stakeholder coordination.

As HoS evolves in scope and operational complexity, we need a dedicated Operations Manager, hired by the House of Stake Foundation, to establish independent operations capacities, and ensure structural rigor, documentation integrity, payment execution reliability, and full operational visibility across initiatives.

This is not a generic ops role, it is governance-critical infrastructure.

What’ll You’ll Do

Currently, operational responsibilities (documentation, payment tracking, contract coordination, reporting) are distributed across leadership.

To scale responsibly and reduce operational risk, we need a single owner who:

• Ensures all documentation and contracts are complete and accessible
• Executes and tracks payments reliably
• Maintains operational oversight across HoS initiatives
• Creates structured, audit-ready systems
• Enables Governance leadership to focus on strategy rather than administration

The HoS Operations Manager will be responsible for:
Operational integrity, documentation completeness, payment execution, and governance process reliability.

They will act as the connective tissue between:

• HoS Foundation
• HoS Governance, and Head of Governance
• NEAR Foundation Legal
• NEAR Foundation Finance
• External stakeholders

A. Documentation & Contract Oversight

• Ensure all contracts, amendments, and supporting documents are properly executed and stored
• Maintain a centralized contract tracker
• Track approval workflows and ensure no agreements proceed without required sign-offs
• Ensure documentation is audit-ready and systematically organized
• Coordinate closely with Legal on contract lifecycle

B. Payment Execution & Financial Coordination

• Prepare and execute (crypto and FIAT) payment requests
• Ensure documentation and approvals are complete before payment processing
• Track payment status and reconcile commitments
• Maintain budget visibility across HoS activities
• Coordinate with Finance to ensure timely execution

C. Operational Tracking & Visibility

• Maintain a live overview of all HoS initiatives and commitments
• Track milestones, dependencies, and execution risks
• Flag delays, compliance gaps, or missing documentation
• Develop lightweight reporting dashboards for leadership

D. Process Design & Systems

• Design scalable operational workflows
• Create clarity around handoffs between Governance, Legal, and Finance
• Introduce structured templates and standards
• Reduce operational ambiguity and institutional risk

Who You Are

We are looking for someone who is:

• Operationally rigorous and detail-oriented
• Comfortable operating in governance- and legal-heavy environments
• Highly structured and process-driven
• Proactive and comfortable with ownership
• Calm under ambiguity and complexity
• Strong at cross-functional coordination

• 5+ years in operations, legal ops, program management, or similar
• Experience coordinating with Legal and Finance teams
• Experience managing contracts and documentation workflows
• Strong organizational and tracking skills
• High risk awareness and attention to detail
• Experience building or formalizing operational systems

What Sets You Apart

• Experience working in regulated or compliance-heavy environments, experience in compliance and legal operations is a strong advantage
• Experience in foundations, DAOs, or Web3 ecosystems, preferably in the NEAR ecosystem
• Exposure to governance frameworks