Multiverse is seeking an Operations Manager to oversee the Client Delivery team and ensure the success of their operations. The successful candidate will be responsible for developing systems, leading strategic initiatives, and managing a team of Operations Specialists.
Requirements
- 3–5+ years of experience in an operations management role with 1+ years of direct people management
- Commercial awareness to identify high-level business risks and expertise to challenge existing processes
- Data analysis and reporting expertise, proficiency in SQL, data visualisation, and advanced spreadsheets
- Comfortable leading in a matrix environment and navigating complexity
- Mission-driven and learner-obsessed, caring deeply about the experience and outcomes of our apprentices
Benefits
- 27 days holiday, plus 5 additional days off
- Private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources
- Work-from-anywhere scheme for up to 10 days per year
- Hybrid work offering with three days per week in the office
