United States onlyThey will act as a partner to a variety of internal stakeholders, to smoothly deliver immigration technical advice, transaction support and training while ensuring compliance with government regulations and delivering a premium people experience. This role will be part of our Global Mobility function.US Immigration Consultant Responsibilities
- Execute on high volume of US immigration queries from recruiters, HR partners, managers, and employees.
- As part of a tiered support model, manage process flow as it pertains to immigration queries, initiations, vendor contact and employee questions and process improvement.
- Maintain a commitment to our service level agreements (SLAs) for immigration queries.
- Partner with external law firms to provide a seamless experience for FB employees and stakeholders in addressing immigration related queries.
- Input data into various Global Mobility systems and assist with audits to verify data discrepancies between systems and ultimately, resolve data discrepancies.
- Provide high-quality experience to internal stakeholders and employees by leveraging shared services and outsourced partners for transactional activity.
- Partner with the wider immigration team on specialized projects with focus on US immigration transaction efficiency, stakeholder education and consultation and advising, implementing, maintaining and reporting on immigration policy matters.
- Assist with improving and maintaining internal immigration related resources for internal stakeholders and employees to provide immigration related resources on demand and in a self-service format.
- Forward thinking innovator committed to iteration and process improvement in identifying ways to continue to grow and develop immigration program and service delivery.
- Develop and maintain process documentation.
- Collaborate with growing global mobility team on other team initiatives and projects as assigned.
- May be assigned additional program responsibility to meet company growth needs.
- Ability to travel as needed.
- Bachelor’s degree or equivalent experience in immigration, Human Resources or directly related field.
- 3+ years of experience working in a technical role within US immigration.
- Detailed knowledge of US visa types, processes and experience reviewing case facts to determine the optimal filing type.
- Foundational project management skills across multiple disciplines and stakeholders – contributing to projects from conception to implementation.
- Experience exercising independent judgment and discretion while utilizing company policies and practices to determine appropriate action.
- Attention to detail and accuracy and working with highly confidential data.
- Communication skills and experience handling sensitive matters with tact and diplomacy.
- Experience critically analyzing situations and spot potential issues.
- Experience in working independently while contributing within a team environment (remote and onsite).
- 3+ years industry in-house immigration and mobility program experience.
- Experience with contingency planning for US immigration case strategy.
- Experience in monitoring changes in immigration law and policy and analyze impact to employee population.
- Experience influencing decisions and to clearly articulate complex/nuanced immigration matters to stakeholders.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Australia
Singapore
Mexico
Canada
Colombia
Brazil
Argentina
Netherlands
Germany
Belgium
United Kingdom
Ireland
Denmark
United Arab Emirates
Switzerland
South Africa
Nigeria
Sweden
Spain
Italy
Norway
France
Czechia
Israel
Poland
New Zealand
India
Hong Kong
Indonesia
Malaysia
South Korea
China
Taiwan
Japan
