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ManulifeMA

Senior Underwriting Consultant, Risk Management

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better, operating as Manulife in Canada, Asia, and Europe, and as John Hancock in the United States.

Manulife

Employee count: 5000+

Salary: 85k-135k CAD

Canada only

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Job Posting Description

Are you ready to make an impact and steer the future of insurance in a digital world? We're on the hunt for an innovative Senior Underwriting Consultant to join our forward-thinking team. If you're passionate about blending risk management with data insights and cutting-edge digital solutions, we want to hear from you!

As a Senior Underwriting Consultant, you'll be the driving force behind our risk management strategy, using data and insights to revolutionize our underwriting and claims operations. In a fast-paced digital landscape, you'll leverage your expertise to streamline processes and deliver quick, data-driven decisions. Your analytical prowess will ensure our practices stay ahead of emerging industry trends, continuously adapting and innovating to meet the challenges of tomorrow while aligning with company policies and regulatory standards. We are specifically seeking someone with extensive experience in claims and rescissions to enhance our capabilities in these areas.

Position Responsibilities:

Risk Management Dynamo

  • Review and audit underwriting decisions, processes and tools to ensure compliance with our high-quality standards.

  • Review inforce policies for potential rescission by assessing the impact of new information on underwriting decisions.

  • Monitor application and claims trends and respond proactively to potential risks.

  • Support legal teams with expert insights on cases in litigation.

  • Drive innovation by recommending new risk management strategies and controls.

Insightful Reporting & Analysis

  • Track and analyze key risk indicators to inform strategic decisions.

  • Deliver comprehensive reports for senior leaders and external partners.

  • Harness data to evolve our risk management programs continuously.

Continuous Improvement Enthusiast

  • Deliver educational programs and research to elevate underwriting expertise.

  • Partner with analytics teams to integrate cutting-edge insights into risk management practices.

Leadership & Teamwork Champion

  • Lead risk management programs and mentor emerging talent.

  • Partner with cross-functional teams—Sales, Compliance, Legal—to foster high-performing collaboration and strengthen our underwriting risk management function.

  • Build and nurture relationships with key stakeholders, including reinsurers.

Required Qualifications:

  • 7+ years of underwriting experience with high approval authority.

  • A deep understanding of individual insurance products and operations.

  • Advanced skills in MS Office (Excel, PowerBI, PowerPoint) with a passion for continuous learning.

  • Strong organizational, communication, and interpersonal skills.

  • A growth mindset and adaptability in a dynamic environment.

  • Expertise in medical science and its impact on mortality and morbidity.

  • Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario - Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between

$85,300.00 CAD - $135,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 85k-135k CAD

Experience

7 years minimum

Location requirements

Hiring timezones

Canada +/- 0 hours

About Manulife

Learn more about Manulife and their company culture.

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At Manulife, our mission is to make decisions easier and lives better. We are a leading international financial services group, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. For over 135 years, we have been committed to helping people achieve their financial goals and secure their futures. Our culture is built on a foundation of integrity, customer focus, and a drive for excellence. We believe that our strength lies in embracing our differences and that diversity plays a key role in driving innovation and growth within our company and the communities we serve. We are fostering a working environment where all our colleagues have a sense of belonging and feel valued, empowering them to bring their authentic selves to work each day.

Our commitment extends beyond financial products and services. We strive to make a meaningful impact by adhering to the strongest standards of conduct, promoting environmental responsibility, engaging in philanthropy, encouraging employee volunteerism, and championing health and wellness. We are dedicated to building a better business to better the world, guided by our global Impact Agenda. This includes ambitious goals to improve health outcomes and provide financial security for our stakeholders. Innovation is at the heart of what we do, from being the first Canadian life insurer to underwrite using artificial intelligence to embracing behavioural-based life insurance. We are constantly seeking new ways to enhance the customer experience and reshape our industry, ensuring we meet the evolving needs of the millions of customers we serve globally. Our global team of over 38,000 employees and more than 100,000 agents are united by a common purpose: to help people make their decisions easier and lives better.

Employee benefits

Learn about the employee benefits and perks provided at Manulife.

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Dental Insurance

Coverage for dental care.

Vision Care

Coverage for vision care.

Year-End Bonus

Potential for year-end bonuses.

Critical Illness Insurance

Coverage for critical illnesses.

View Manulife's employee benefits
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Manulife

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