Lead Power Platform Reliability Engineer

The Opportunity

As a Lead Power Platform Reliability Engineer in our Manulife / John Hancock team, you will play a pivotal role in enhancing our team's mission: Deliver the most capable, governed and compliant service. You will craft and refine enterprise-level applications pushing the Power Platform to its limit. Your efforts will demonstrate the versatility of the Power Platform in developing tools while ensuring seamless integration with key systems such as Power BI, Dynamics, Azure. You will engage directly with stakeholders and influencers monthly and lead the global CoE meetings. This role will provide the opportunity to influence the trajectory of our tools and services.

Work arrangement: Fully remote from Canada or USA

Position Responsibilities:

• Stakeholder Collaboration: Leads both Power BI and Power Platform Global CoE forums.

• Design Development: Drives identification of dependencies and the development of design documents for a product, application, service, or platform.

• Solution Construction: Builds end-to-end low code solutions using the Power Platform’s out-of-the-box capabilities following app building and Application Lifecycle Management (ALM) best practices with the majority concentrated on Power Apps premium capabilities including capabilities from, Power Automate, Dataverse, Power Virtual Agents, Copilot, and AI Builder.

• Expertise Utilization: Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.

• Team Mentorship: Mentors other members on the team on building Power Platform solutions.

• Knowledge Advancement: Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Required Qualifications:

• 5+ years of demonstrated work experience in a software development (full stack.

• 5+ years of experience in a financial institution or regulated industry.

• 5+ years experience of architecture and design thinking for distributed and data analytics solutions.

• Hands on experience in Power Platform development will be given higher priority.

Preferred Qualifications:

• Knowledge on Power Automate Desktop, Power Virtual Agent, Power Pages, and AI Builder

• Experience building applications on the Azure or any cloud platform.

• Experience with web application development using .Net\C#\React\typescript.

• Microsoft Dataverse / Dynamics 365 customization & integration

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

For USA hiring, Base Salary range: $127,330 USD - $181,900 USD (mid-point) - $236,470 USD

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.