Senior Product Manager - Digital Financial Services

We are looking for a Senior Product Manager to join our Retention product group which is responsible for retaining our customers by continuously providing them with life changing products. This is a rare opportunity to build a product from the ground up that will enhance financial inclusion for our customers

Working as a Senior Product Manager at M-KOPA offers the chance to collaborate cross-functionally with very talented groups of inhouse Engineers, Designers and Data Scientists solving real world problems that have a huge scale of impact in our quest to drive digital and financial inclusion across Africa.

About Us

We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. The team prizes psychological safety above all. We have a Discovery first approach. Meaning you get to make very clear cases for prioritization of the solutions we develop.

Expectations

As part of your role, you'd be responsible for:

• Driving product-market fit for new digital financial service products

• Driving product and commercial strategy of new digital financial service products, including thinking about pricing and unit economics

• Shaping the end-to-end UX and in-app UI for the new products

• Working closely with design, and engineering teams to build a deep knowledge of our users and how they engage with our products, fully define problems, and progressively refine, validate, and iterate on usability, value, and viability of solutions

• Cultivating a culture of collaboration, empowerment, psychological safety, and accountability within the product team; monitoring and nurturing the health and performance of the team

We have a data-driven approach to the incremental improvements of our products and a focus towards excellence.

This is a fully remote role, that would have expectations of frequent travelling across our different markets and working within the following time zone (UTC -1 / UTC+3).

Expertise

You would be a good fit for the role if you:

• Are a customer-centric product manager with 5+ years of experience in digital financial products

• Successfully built and delivered on B2C Fintech products

• Worked and collaborated with cross-functional team members

• Have experience in emerging markets and financial inclusion

• Are a strategic thinker with exceptional communication skills

• Are a data-driven decision maker with strong analytical capabilities

If the above is of interest to you, please apply

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.