Head of Sales (Retail)

About Invisible

Invisible’s global network of agents are what make it possible to create Cohere, AI21, and Microsoft AI models.

We work with thousands of agents around the world to help our customers scale up repetitive human processes using AI. In particular, we work with many of the top AI foundational model companies to generate human insights that help to train AI models.

And we’re very good at it. We’re going through a period of tremendous growth, approaching $100 million USD ARR, and we are profitable. Despite our reach, we have only ~120 full-time employees, and every one of us has a significant impact, ownership, and equity in the business.

While our core market is AI today, our long-term goals are more broad. We want to use the success of our AI business to propel a broader ‘operations as a service’ business that covers all BPO, outsourcing, and enterprise automation functions.

Our vision is to build a human+AI operations platform that allows our customers to generate human-created data assets and complete back-office tasks as easily as using an API. As we grow, we are expanding outwards to hundreds of other business processes beyond our early success with AI model training.

About You

As an entrepreneurial sales leader, you are driven to take ownership of your vertical as if it were your own business. You thrive on the challenge of running your own P/L and are eager to build and grow your team. You understand that success is not always a straight line and are comfortable with adapting and evolving your playbook as needed to achieve consistent growth.

This is not your typical sales leadership role. Here, you will have the benefits and resources of Invisible Technologies to support you on your journey of building out new or existing verticals, while also having the freedom to operate like your own start-up.

While other roles may offer higher pay, stability, or an established book of business, this role speaks to a select few individuals who are motivated by the prospect of taking charge of their own destiny. It will be challenging at times, and may even seem insurmountable, but the rewards can be great for those who are successful.

Invisible has made significant in-roads within the Retail sector. Your primary mandate will be to add structure, process and a scalable path to gaining ever more traction within this vertical.

If the idea of running your own vertical excites you, and you are eager to take on this unique opportunity, we encourage you to apply. However, we understand that this may not be the right
fit for everyone, and that's perfectly okay too.

The pillars of your responsibility will include:

• Developing and implementing a comprehensive go-to-market strategy, utilizing best practices and optimizing sales and marketing strategies to ensure success.
• Driving performance and alignment across the sales and marketing functions to achieve growth targets.
• Collaborating with the Customer Success Department to develop and execute retention and expansion strategies that keep customers engaged and satisfied.
• Using a data-driven approach and ROI mentality to evaluate, execute, and monitor go-to-market activities, ensuring that resources are being utilized effectively.
• Taking accountability for results by focusing on both short- and long-term strategies, accurately forecasting and meeting or exceeding agreed-upon bookings and growth targets.
• Scaling the sales organization by recruiting, training, and retaining a highly skilled, diverse, and ownership-focused team.
• Collaborating with sales management to optimize the selling process, including forecast methodologies, sales strategy, sales management systems, and compensation programs, while implementing effective operational processes and discipline.
• Work closely with the Head of Marketing to develop marketing strategies using data-driven approaches and concise reporting to turn them into quantifiable outcomes that improve efficiency, conversion rates, pipeline, and bookings.
• Leveraging market research to define the Company's ideal customer profile and assess additional verticals for new business generation and continued expansion.

Who we want

Additional qualifications that are not required but would be desired are:

• Demonstrated history of scaling businesses to over 100M+ ARR, showcasing a proven ability to drive significant growth at scale.
• Deep understanding of some of the verticals within the broader 'Retail' sector. Can you connect our offerings with the verticals burning needs.
• 10+ years of successful leadership experience in enterprise/complex consultative sales, having managed all aspects of go-to-market strategies while driving revenue growth
• Proven ability to drive revenue growth through innovative product development, effective marketing, branding, and strategic partnerships.
• Substantial experience in team leadership and PL management, with a track record of successfully executing on business strategies.
• Demonstrated success in creating, defining, and implementing go-to-market strategies that drive revenue growth and market expansion.
• An exceptional team player with outstanding communication, presentation, and executive presence skills.
• Proven success in building and motivating high-performing sales teams, consistently delivering on quarterly bookings and ARR targets.
• Proficient in the use of CRM and sales enablement tools to support the building, analysis, and optimization of the sales process.

Compensation Benefits

• $200k base - $600k OTE + generous equity
• Working Times: US (EST or PST) Hours
• Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks.
• Healthcare Benefits (or Stipend Option)
• Flexible Work Schedule / Unlimited Vacation Days

Website:https://www.invisible.co/

Blog: https://inv.tech/blog

Overview/Sales Deck: https://docsend.com/salesdeck

Recorded Demo:https://www.youtube.com/demo

Core Values: https://www.notion.so/invisibletech/Invisible-Values