United States onlyAt Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are looking for a Learning Consultant to work with clients as part of our Learning Strategy Consulting team. Learning Consultants help customers deepen and elevate their use of Instructure products to meet pedagogical goals across their organization by offering planning, customized consultation, and targeted coaching. With an aim to increase platform adoption, student engagement, and other specific initiatives, the team tailors both content and the customer experience to support institutions.
This position will focus specifically on working in our Business/Government sector with administrators, faculty, and other institution staff to effectively use Instructure products to meet the organization’s instructional goals. Providing exceptional customer service to maintain strong relationships will be critical in this role. A successful Learning Consultant will increase and enhance Canvas use across the organization and create opportunities for the organization to sustain their use after the consulting period is over.
WHAT YOU WILL BE DOING:
- Deliver online webinars, onsite training, and participating in other training scenarios as dictated by the needs of the company.
- Develop and maintain content necessary to support delivery of training, including but not limited to: course content creation and asynchronous training video development
- Act as an agent of change within the organization to implement district vision and goals for Instructure products.
- Use data effectively and follow an inquiry process to share your analysis of challenges, apply targeted strategies, and elevate the teaching and learning.
- Mentor and motivate institution administrators, faculty, and staff on all things Canvas, and inspire faculty to achieve unparalleled awesomeness with Canvas.
- Listen to instructional needs of the client and help to meet those needs with Canvas.
- Plan, schedule, and conduct consulting sessions using appropriate tools and organizational skills. Help clients make connections between Canvas usage and instructional best practices.
- Follow-up with clients after sessions to monitor progress and promote success.
- Collaborate with other team members, Instructure employees, and clients.
- Prepare amazing help documents, incredible course materials, and superstar presentations to support the client.
- Identify areas where additional support, training, or consulting are needed.
HERE IS WHAT YOU NEED TO KNOW/HAVE:
- At least one year of Canvas and MasteryConnect experience, more preferred.
- Working in the Business/Government sector within education.
- Bachelor’s Degree in Educational Technology, or equivalent.
- Working knowledge of technology adoption strategies and educational technology best practices.
- Creative thinker with strong problem solving skills and attention to detail.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to effectively prioritize and execute tasks in a high-pressure environment and be comfortable with ambiguity.
- Experience with delivering awe-inspiring presentations in an educational environment to a wide variety of audiences and learner styles.
- Ability to keep consulting sessions fresh, fun, effective, and relevant.
- Excellent verbal and written communication skills.
- Ability to be self-driven and react promptly to project adjustments and alterations.
- Ability to use web conferencing technologies and web based tools like Gmail, Google Docs and Google Calendar to coordinate, manage and facilitate consulting sessions.
- Project management experience, particularly focused on time management, prioritization and multitasking.
- Cooperative attitude and willingness to take direction and accept support from others.
- This is a field-based position that requires travel, so ideally you’ll be based somewhere close to a major airport.
- Enthusiasm about significant travel is a must. Travel demand varies from week to week.
- Previous experience with Portfolium preferred
GET IN ON ALL THE AWESOME OF INSTRUCURE:
- Competitive salary and 401k
- Medical, dental, disability, and life insurance
- HSA program, vision, voluntary life, and ADD
- 10 paid holidays, and flexible work schedules
- Fitness club memberships
- iMac or Macbooks
We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.
At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.
All Instructure employees are required to successfully pass a background check upon being hired.
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