InsiderIN

Senior Product Manager

Insider is an AI-native omnichannel customer experience and engagement platform that enables marketers to connect customer data, predict behavior with AI, and deliver individualized experiences across multiple channels.

Insider

Employee count: 1001-5000

Turkey only
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
We are looking for a Senior Product Manager who wants to make the dream a reality.What is our mission? We are visionaries who guide new product ideas. We are setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide development and design teams toward a common goal since we believe that only our products can alter Insider`s destiny. We are Insider’s innovators, our impact starts on day one, and our mission is to prove that break-through products can be created outside Silicon Valley. What are we offering?Impact; be a part of a world-class product team where we constantly get challenged with new things and the results of our actions create an impact for hundreds of millions of users every day.Personal Growth; work closely with some of the best people in their fields, join tons of different training like sales, design, customer communication. Develop the skills that you need to become an even more successful product manager.Experience; get important responsibilities, learn from your mistakes without getting blamed, watch experienced people work on complex matters, gain one of the most important things, experience.Delight; make tough decisions, release new features, create innovating products which bring ease and joy to the life of many individuals who use them.Community; surround yourself with great people who constantly help each other and push each other to be better, join many different events, and become a part of the Insider Community. What are we searching for?Leadership, you can make decisions and set direction while motivating and inspiring people around you to follow you in that direction.Communication, you serve as the diplomat of the team, you can transmit complex information to different audiences clearly and you are talented in reaching the information you need on the people you are talking to.Problem Solving, you are a natural-born problem solver, finding solutions to complex problems motivate and excite you, and at that moment when you solve the problem, feeling that sense of accomplishment is worth all the effort.Teamwork, you are easily able to work with people around you, help them when they need, give or take constructive feedback, despite any personal conflict between you and them. Listening, despite the fact that communicating effectively is extremely important, you should also be able to gather information from many sources around you to help you make better-informed decisions on guiding and improving your products and services.Entrepreneurial Spirit, rather than waiting to adapt to change, you are actively seeking out change. You have a mindset that embraces critical questioning, innovation, and improvement. You can see the big picture, you are willing to take risks, you constantly seek new opportunities for innovation and you take ownership and pride in what you do. What are you going to do?

As a Senior Product Manager in Insider, day in and day out you;

  • are going to be the person who is responsible for defining the why, when, and what of the products that the engineering team is building. This means you will be leading cross-functional teams with your communication starting from a product's ideation all the way through to its launch.
  • will be responsible for building a product and strategy which reflects Insider’s vision. Your job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release.
  • will be defining the release process and coordinating all of the activities required to bring the product to market.
  • will be managing and prioritizing product items. You will be owning the creative process of generating, developing, and curating new ideas. You will be continuously benchmarking, monitoring, and understanding market needs and requirements, competition, customer/user requirements, and emerging technologies.
  • will be defining and analyzing the metrics to calculate how features or products are performing, what is the level of customer satisfaction, and provide suggestions for improvements.
  • are going to do your best to create great products that everybody loves.
  • will always remember that building great products is invigorating. Successful products are built and adopted by customers when a group of committed, focused, and passionate team members play their positions to the best of their abilities. This starts with a strong product manager who feels a deep sense of responsibility for their role and a deep commitment to their team.

We want you to join us while we are taking a step into the future if you:

  • have 5+ years of Product Management experience, preferably in a B2B SaaS product
  • have a B.S from a top-tier university, preferably in Computer Science, Engineering, or a related field
  • have previous hands-on experience in leading cross-functional teams and delivering projects in a time-bounded schedule
  • have previous hands-on experience in Agile Product Development
  • have exceptional decision-making and communication skills
  • have the ability to assimilate customer requirements, design appropriate solutions and translate requirements into detailed product specifications
  • have a real passion for detailed feature design and problem-solving
  • are a self-driven organized entrepreneurial spirit
  • have the ability to manage complex initiatives with limited supervision
  • are fluent in English
  • have prior Programming or Design experience. This is a plus!

While exporting our technology to the world, we offer you:

  • “Keynote Sessions” with famous and groundbreaking people from the software world and many events where groundbreaking ideas are discussed,
  • “PM Academy” in which experienced Insiders & our VP of Product talks about our best practices & share know-how
  • Product Training we organize inside that makes sure everyone is up-to-date about our products, updates & so much more
  • Free access to the essentials such as Laracast, Egghead, Udemy, Blinkist, Masterclass, and Spotify
  • A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria
  • Inclusive Private Health Insurance
  • Smart Work Model side benefits to support food and bill expenses
  • the infamous team activities that are bursting with fun,
  • No Dress code! This is a fast and innovative startup, you can wear whatever you want.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Turkey +/- 0 hours

About Insider

Learn more about Insider and their company culture.

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What began at six desks has blossomed into a global force with over 1000 team members representing 51 nationalities across 28 countries and 6 continents. Insider's journey is one of rapid growth and a relentless pursuit of innovation in the realm of customer experience. Founded in 2012 by Hande Cilingir (CEO), Serhat Soyuerel (Chief Revenue Officer), Arda Koterin (Chief Customer Officer), Sinan Toktay (CTO), Okan Yedibela (VP of Engineering), and Muharrem Derinkök (Chief Product Officer), the company set out with a mission to simplify the lives of marketers. They envisioned a platform that could empower businesses to connect their data, understand user behavior through AI, and predict future actions to deliver truly individualized experiences at scale.

Insider's AI-powered platform quickly gained traction, enabling marketers to break free from IT dependencies and create captivating customer interactions. The company's commitment to individualization and cross-channel engagement resonated with global enterprise brands, leading to a client roster that includes industry giants like Samsung, GAP, Santander, Vodafone, IKEA, MAC, Virgin, Toyota, Singapore Airlines, and L'Oreal. This success fueled aggressive global expansion, particularly in Asia, Europe, LATAM, and more recently, the U.S. market. Insider's growth has been remarkable, achieving 3X growth in a three-year period, accompanied by a 300% increase in its global team. The company's impact has been recognized by industry analysts, with accolades such as being named a Leader in The Forrester Wave for Cross-Channel Campaign Management and the Gartner Magic Quadrant for Personalization Engines. Furthermore, G2 users have consistently ranked Insider as a #1 Leader in Mobile Marketing Software and Personalization. Beyond its technological achievements, Insider is also recognized as a female-led organization, with women holding 60% of top executive positions. Co-founder and CEO Hande Cilingir has been acknowledged as a top woman CEO outside of the US by Crunchbase. Insider's story is not just about building cutting-edge technology; it's about fostering a community of forward-thinkers dedicated to deepening connections between brands and their customers, one personalized interaction at a time.

Employee benefits

Learn about the employee benefits and perks provided at Insider.

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Flexible working hours

Offers flexible working hours.

Dental Insurance

Insider provides dental insurance coverage.

Health Insurance

Insider offers health insurance benefits to its employees.

Company restaurant

Own company restaurant (availability may vary by location).

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Insider

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