Included HealthIH

Senior Product Manager, Client Growth

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical.

Included Health

Employee count: 1001-5000

Salary: 25k-235k USD

United States only
At Included Health, our mission is to raise the standard of healthcare for everyone. On our client Growth team, we do this by building magical experiences that empower our clients to provide exceptional healthcare to their members. In practice, this means providing a fast and seamless onboarding experience for our clients, helping them understand the value our products deliver and insights about their population, and guiding their decision-making around where to direct resources towards delivering better care. We are looking for a Senior Product Manager, reporting to the Director of Product, Client Growth, who can lead strategic projects and develop an exciting new area of our product. You have experience building product experiences that people love and are passionate about improving healthcare.

Responsibilities:

  • Define the product vision, strategy, roadmap, and prioritization for both existing and yet-to-be-developed products and features.
  • Work with design, engineering, data science, client success, general management, sales, and other partners to prioritize features and ship products across the full product lifecycle from idea, design, specification, metrics definition, development, launch and beyond.
  • Understand user/client needs using both quantitative and qualitative tactics.
  • Partner with go-to-market teams to design and prioritize solutions that simultaneously address member problems, increase healthcare access, and reduce costs for members and clients.

Required Qualifications:

  • 5+ years of experience as a Product Manager, with experience delivering high-impact products throughout the lifecycle.
  • 5+ years experience working with engineering, design, and data science teams developing software products and technologies.
  • Experience drawing relevant insights from ambiguous data and experience defining and measuring product metrics.
  • You have deep empathy for end-users, and keep them and their needs at the center of the product.
  • You have a solid understanding of the technical foundations of internet and mobile products that enables you to communicate with and earn the trust of engineering partners.
  • You have a strong point of view about what makes products great, informed by research, product sense, and understanding of the business.
  • You have experience communicating complex technical concepts to a variety of audiences both internally and externally.
  • You excel with collaborative projects that involve all levels of an organization.

Physical/Cognitive Requirements:

  • Prompt and regular attendance at assigned work location.
  • Capability to remain seated in a stationary position for prolonged periods.
  • Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
  • No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required.
  • Capability to work with leadership, employees, and members in an appropriate manner.
The United States new hire base salary target ranges for this full-time position are:
Zone A: $128,130 - $180,990 + equity + benefitsZone B: $140,943 - $199,089 + equity + benefitsZone C: $153,756 - $217,188 + equity + benefitsZone D: $166,569 - $235,287 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.
In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:
Remote-first culture401(k) savings plan through FidelityComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100% Paid Parental leaveUp to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 11 Holidays Paid with one Floating Paid HolidayWork-From-Home reimbursement to support team collaboration and effective home office work 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
Your recruiter will share more about the specific salary range and benefits package for your role during the hiring process.

About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more atincludedhealth.com.
-----Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 25k-235k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Included Health

Learn more about Included Health and their company culture.

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Welcome to the future of healthcare.

Good health can be easier. Healthcare shouldn’t feel like a fight. And you don’t have to do it alone. We’re here to help.

With comprehensive and convenient care, from urgent care to primary care, specialty care to behavioral health. All included.

With high-quality care and expertise when you need it: in person or virtually, in a personalized way, 24/7. All included.

With high-tech and high touch experiences, whoever and wherever you are. All included.

Our mission is to raise the standard of healthcare for everyone. We measure ourselves on outcomes, not promises, whatever the issue - acute or chronic, physical or behavioral, in-person or virtual. It’s all included.

Welcome to the future of healthcare, Included Health.

Our values are at the core of everything we do.

  • We put the member first: Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone.

  • We're here for outcomes: We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad.

  • We seek diverse perspectives: Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action.

  • We value change: We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners.

  • We lead the way: We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems.

Diversity, Equity & Inclusion

We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more.

Employee benefits

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Company events

We have company sponsored family events!

Life insurance

Life insurance so you don't have to worry.

Life insurance

Life insurance so you don't have to worry.

Equity benefits

Equity, so you are rewarded for your best work.

View Included Health's employee benefits
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Included Health

Company size

1001-5000 employees

Founded in

2021

Chief executive officer

Owen Tripp

Employees live in

View company profile

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Included Health hiring Senior Product Manager, Client Growth • Remote (Work from Home) | Himalayas