Product Designer - Database Observability (Remote, NASA EST)

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Product Designer, Database Observability

This is a remote position. We are looking for candidates in the United States and Canada, in the EST time zone.

About Grafana Labs

Grafana Labs provides an open and composable monitoring and observability platform built around Grafana, the leading open source technology for dashboards and visualization. There are more than 20M users of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies—including Bloomberg, JPMorgan Chase, and eBay—manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack.

The role

As a Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, and design leaders distributed across six continents. You will be working within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.

The primary focus of your role will be contributing to our Database Observability product (DB O11y). DB O11y provides our customers with deep, actionable insights into their database environments. This product enables applications developers and database admins to surface, troubleshoot, and optimize latency problems and slow running queries across the critical database infrastructure that underpins a company’s core business applications

The DB O11y product is currently in Private Preview and in early testing with a few select customers. We are looking for a Product Designer who can field customer and user feedback, observe user behavior using product analytics tools, and identify opportunities to improve the Database Observability user experience through Public Preview, GA, and beyond. Additionally, alongside peers in product management, technical writing, engineering, and more, you will work to evolve the feature set, optimize troubleshooting and exploratory workflows, and ensure the DB O11y experience is tightly woven into our overall Grafana Cloud suite of products.

Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows that will enable you to make a meaningful impact on the user experience your product delivers to Grafana customers.

You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by collaborating with other designers on cross-product experiences and through design critiques, contributing to team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales.

We would be excited if you bring

• Experience designing for developers, database admins (DBAs), or other highly technical users
• A portfolio of effective designs for complex products delivered in a fast-paced environment
• Ability to synthesize business and product strategic priorities, customer feedback, research insights, and technical considerations into pragmatic, cohesive, scalable design solutions
• Ability to effectively communicate and collaborate with highly distributed cross-functional teams to ship and evolve in an iterative fashion while keeping the end design vision in mind
• Experience working independently in a remote environment, combining a bias for action, a growth mindset, and a drive for clarity, transparency, and continuous improvement

You would stand out if you can demonstrate

• Experience instrumenting product analytics, planning and participating in user interviews, and making data driven decisions as a result
• Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
• Ability to develop new patterns and components when needed, while still looking after component, pattern, and visual consistency across the Grafana ecosystem

When you apply, please:

• Let us know why you want to work at Grafana Labs
• Provide an example of a successful data visualization product/experience for technical users and a sentence or two on what you believe makes it effective

In Canada, the base compensation range for this role is $106,000 CAD - $132,000 CAD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Remote-First, Global Culture – Work from anywhere with collaboration at the heart of everything we do.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.