Grafana Labs hiring Frontend Engineer - Grafana Ops - SLO/Service Center (Remote, USA) • Remote (Work from Home) | Himalayas
Grafana LabsGL

Frontend Engineer - Grafana Ops - SLO/Service Center (Remote, USA)

Query, visualize, alert on, and understand your data no matter where it’s stored.

Grafana Labs

Employee count: 501-1000

Salary: 124k-149k USD

United States only

Frontend Engineer - SLO

(EST timezone)

What we do

The Grafana Ops group builds tools that help teams maintain high system reliability and respond quickly to incidents.

The SLO squad builds features for the Service Level Objective and Service Center products to help our customers implement a mature observability strategy and achieve high system reliability. You’ll be working with a team of creative engineers, product managers, and product designers to deliver customer focused features. We ship code frequently and work with a short feedback cycle. You will have an opportunity to make a significant impact on Grafana’s products and our customers’ experience.

We are a remote-first and global company. We embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective. We are looking for a Frontend Engineer that is motivated to provide seamless experiences for our customers to join our team! Our stack is Typescript + React interacting with backend APIs written in Golang.

Key Responsibilities

  • You will be working in a remote-first global company. You will regularly attend meetings with colleagues from different time zones; effective communication is key.
  • For us, working together means being collaborative, friendly, kind, and respectful. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English.
  • You will transform ideas into working code. You will research problems, design solutions, get feedback, and complete implementations independently.
  • You will work with Product Managers and Product Designers to develop software with a user-centered approach. You will build an understanding of the users’ context and goals which will help you build the right solution with the maximum value.
  • You will solve complex technical problems and validate your solutions with comprehensive testing.
  • You will participate in the squad’s on-call rotation to support our products in production environments.

About You

Basic Qualifications

  • Frontend engineering experience: experience implementing production applications with technologies such as Javascript, Typescript, CSS, and React.
  • Excellent communication: express ideas clearly and effectively in written and spoken English. Previous experience working with remote teams and cross timezone communication.
  • Self-motivated: you take initiative and complete tasks independently.
  • Kind and conscientious: you communicate thoughtfully, offer genuine compliments, and provide constructive feedback when necessary.
  • Customer centric: helping customers solve their observability challenges excites you.

Bonus Qualifications

  • Problem solver: you demonstrate original, creative thinking when faced with technical roadblocks.
  • Detail oriented: you do sweat the details, and it shows in the exceptional quality of your work.
  • Lifelong learner: you're passionate about learning and constantly seek opportunities to grow.
  • Enthusiastic collaborator: working with others energizes you, and you thrive in team settings.
  • Fullstack developer: experience building APIs and services using Node.js, Go, or other backend technologies.
  • Kubernetes capable: working knowledge of basic Kubernetes concepts and deploying applications to clusters.
  • On-call rotation member: experience working in an on-call rotation to support production applications.
  • Proficiency with automated testing: ability to use automated testing frameworks to validate application functionality. Integrating automated testing with CI/CD systems.

In the US, the base compensation range for this role is $123,933 - $148,719. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 124k-149k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Grafana Labs

Learn more about Grafana Labs and their company culture.

View company profile

Query, visualize, alert on, and understand your data no matter where it’s stored. With Grafana you can create, explore, and share all of your data through beautiful, flexible dashboards.

We work in a big tent where everyone is welcome. Come on in.

OK, it’s not an actual big tent, but it is one of our core philosophies.

We know that data has incredible power to solve complex problems, transform business, drive innovation, and ultimately make the world a better place. The unfortunate reality is that the data we need often lives all over the place in disparate systems across geos, platforms, servers, and more. It’s our mission as Grafanistas to unite data, no matter where it lives, and empower our users to analyze, take action, and make smart decisions.

Building a powerful product takes a village — from engineering to customer success to people operations and beyond. What’s your calling?

What we value

Shared values are foundational to culture. They empower us, as both individuals and teams, to have an impact and achieve our mission, because we’re aligned on what’s really important to us. We’ve established these guiding principles to drive independent thinking, thoughtful decision-making, and result-oriented action that stays true to our mission.

Share openly and default to transparency

We share anything and everything we can — some might even call us over-sharers, and we’re OK with that. We want to ensure that Grafanistas have all the context they need to make smart, informed decisions in their daily work.

Respectfully empowered

We encourage our team members to be autonomous — this is essential for a distributed team. Freedom and empowerment are built on respect for one’s commitments and colleagues. We default to action. We value team members who take the initiative to get things done, ask when they need help, and dive into the job with both feet.

OSS is in our DNA

We have a big tent philosophy. We work with competitors and value interoperability. Decisions at Grafana are made with the long-term health of the company in mind. We aren’t distracted by short-term gains. We understand that our commercial success as a company is linked to our users’ success with our software.

We keep our commitments

We care about the say/do ratio, and for all our math friends out there, we like to see a good 1:1 ratio here. We do what we promise for each other, customers, and users, and we are personally accountable for delivering on our commitments. We dislike indecision: An imperfect or controversial decision is better than no decision. Debates are won with data and reason, not job titles.

Seek diverse perspectives

Each and every one of us prioritizes an open and inclusive culture at Grafana Labs, and we strive to bring diverse perspectives to the table to come up with the best ideas. We’re building a company where a diverse mix of talented people want to come, to stay, and to do their best work. We believe this will create the best results: Diversity drives innovation, and that innovation drives our success.

Don’t let perfect get in the way of great

We should all aim to do our best, but if perfection is the goal, we’ll probably never produce anything. Instead, we determine requirements to make something great and work hard to hit them. What can be squeaked out as an MVP at 60%? What actually needs to be done closer to 90%? From there, we iterate. This requires more than talent to succeed; it requires grit and determination. We want to get a great product out to our customers now and continue to iterate on it with fresh ideas and innovation. We’re a startup; we’re far from perfect. Get super comfortable with things not being perfect, while continuing to hold high standards for yourself and the team.

Help each other thrive

Supporting each other, our users, and our customers is a priority and core part of what we do. We pitch in where needed and do what it takes to get things done, even if it isn’t necessarily our job to do so. We win together, as one global team.

Employee benefits

Learn about the employee benefits and perks provided at Grafana Labs.

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Grafana Shutdown Days

Grafana Labs offers additional shutdown days throughout the year for an extra breather, enhancing work-life balance.

Wellbeing Resource Group

Grafana Labs organizes sessions with fellow team members and external trainers to promote mindfulness and well-being.

Parental & Sick Leave

Grafana Labs provides parental leave and sick leave, supporting team members during important life events and personal health needs.

Tech Choice

Grafana Labs empowers employees to choose their own laptop and accessories required for the job, with a tech refresh every two years.

View Grafana Labs's employee benefits
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