GitLab logo

Sales Operations Analyst

GitLab

Job description

Thank you for your interest in GitLab! It’s an exciting time to join our team. We're the world’s largest all-remote company, and we've been intentionally building our culture this way from the start. With more than 1,200 team members in 65+ countries, GitLab is a place where you can contribute from almost anywhere. We are an ambitious, productive team that embraces a set of shared ​values​ in everything we do. 
 
The Sales Operations team is always growing! The overall goal of the Sales Operations team is that they support the Field Sales teams with various day to day activities such as SLA's, dashboards, reporting, and process improvements and efficiencies. The Sales Operations team works close with our Enterprise, Commercial and/or Customer Success segments.


Responsibilities:


  • Support the field sales team on opportunity management (creation, updating, closing)
  • Collaborate with the sales and support functions to ensure Service Level Agreements (SLA) are met
  • Document and create knowledge repository for first-tier sales support
  • Create and implement reporting and dashboards for the sales organization that focuses on improving efficiency, effectiveness, and productivity
  • Manage the operational aspect of on-boarding new employees and transitions of existing employees
  • Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
  • Collaborate with Marketing to ensure proper lead management processes, metrics, and policies
  • Maintain data integrity within customer records in Salesforce.com and other systems
  • Monitor system adoption and data compliance and governance
  • Maintain and evangelize communication best practices for sales and sales support functions

Requirements:


  • BA/BS degree
  • Minimum 1 years of relevant experience and an understanding of sales operations
  • Strong analytical ability and able to prioritize multiple projects
  • SFDC experience and knowledge of enterprise SaaS tools
  • Excellent problem solving, project management, interpersonal and organizational skills
  • SaaS and B2B experience preferred
  • Interest in GitLab, and open source software
  • You share our values and work in accordance with those values.
  • Ability to use GitLab

Apply now

Apply Apply

Please let GitLab know you found this job on Himalayas. This will help us grow!

About this role

Apply before

April 21st, 2021

Job posted on

February 20th, 2021

Job type

Full Time

Hiring timezone

Worldwide
Primary industry
Company size

1,001-5,000

Founded in

2011

Social media
Visit about.gitlab.com Visit about.gitlab.com

About the company

GitLab is a complete DevOps platform, delivered as a single application. Built on open-source, GitLab leverages the community contributions of thousands of developers and millions of users to continuou...
View company profile View company profile

We'll keep you updated when the best new remote jobs pop up.

mail
Subscribe

We care about the protection of your data. Read our Privacy Policy.

Featured remote companies

View all companies View all companies
  • CodeCombat logo

    CodeCombat is a multiplayer programming game for learning how to code.

    Employees

    11-50

  • EquipmentShare logo

    The newest fleet, built-in telematics and unmatched service.

    Employees

    501-1,000

  • Rareview logo

    Agencies are a dime a dozen. Great ones are rare.

    Employees

    11-50

  • Third Iron logo

    Third Iron is a leading software company building innovative information solutions for libraries and their users throughout the world.

    Employees

    1-10

  • RevenueCat logo

    RevenueCat is an API that makes selling subscriptions in your mobile app easy.

    Employees

    11-50

  • Clevertech logo

    Clevertech is a leading consultancy that is on a mission to build transformational digital solutions for the world’s most innovative organizations.

    Employees

    51-200