GitLab logo

Mid-Market Account Executive (Japan)

GitLab

Job description

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  • Act as a primary point of contact and the face of GitLab for our SMB customers and prospects. 
  • Technically curious, with an interest in software development and IT operations 
  • Managing your sales pipeline effectively
  • Ability to effectively prospect to new customers via phone, email and social media
  • Basic understanding of application lifecycle management including the technology commonly used in application lifecycle management.
  • Basic understanding of DevOps practices, including the cultural shift it represents and the benefits to building and shipping software upon adopting those practices.
  • Provide account leadership and direction in the pre- and post-sales process 
  • Sales qualification experience in MEDDPICC or MEDDIC preferred 
  • Comfortable with frequent client phone calls to explain hard-to-understand concepts and deployment options.
  • Contribute to documenting improvements in our sales handbook.
  • Be the voice of the customer by contributing product ideas to our public issue tracker
  • Take ownership of your book of business
    • document in Salesforce the buying criteria
    • document in Salesforce the buying process
    • document in Salesforce next steps and owners
    • ensure pipeline accuracy based on evidence and not hope
  • Updating SalesForce daily with call notes and next steps on all opportunities

Requirements


  • Excellent spoken and written English, other languages an advantage
  • You are obsessed with making customers happy. You know that the slightest trouble in getting started with a product can ruin customer happiness.
  • Affinity with software and the software development process
  • Passionate about technology and learning more about GitLab
  • 3+ years experience in sales, marketing, or customer service
  • Experience with CRM and email automation software is highly preferred
  • An understanding of B2B software, Open Source software, and the developer product space is preferred
  • Is your college degree in French foreign politics with a minor in interpretive dance but you’ve been hacking together websites since you were 12? Perfect. We understand that your college degree isn’t the only thing that prepares you as a potential job candidate.
  • Be ready to learn how to use GitLab and Git
  • You share our values, and work in accordance with those values

Compensation


To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
 
Additional details about our process can be found on our hiring page.

Apply now

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About this role

Apply before

October 13th, 2021

Job posted on

December 12th, 2020

Job type

Full Time

Hiring timezones

GitLab is hiring for this role in the following timezones:

Badge UTC +6.0
Badge UTC +6.5
Badge UTC +7.0
Badge UTC +8.0
Badge UTC +8.75
Badge UTC +9.0
Badge UTC +9.5
Badge UTC +10.0
Badge UTC +10.5
Badge UTC +11.0
Badge UTC +12.0
Primary industry
Company size

1,001-5,000

Founded in

2011

Social media
Visit about.gitlab.com Visit about.gitlab.com

Countries

Icons/design/country/ao Angola
Icons/design/country/ar Argentina
Icons/design/country/au Australia
Icons/design/country/at Austria
Icons/design/country/by Belarus
Icons/design/country/be Belgium
Icons/design/country/ba Bosnia and Herzegovina
Icons/design/country/br Brazil
Icons/design/country/bg Bulgaria
Icons/design/country/kh Cambodia
Icons/design/country/ca Canada
Icons/design/country/cl Chile
Icons/design/country/co Colombia
Icons/design/country/cr Costa Rica
Icons/design/country/cy Cyprus
Icons/design/country/cz Czech Republic
Icons/design/country/dk Denmark
Icons/design/country/do Dominican Republic
Icons/design/country/ec Ecuador
Icons/design/country/eg Egypt
Icons/design/country/fr France
Icons/design/country/de Germany
Icons/design/country/gr Greece
Icons/design/country/hu Hungary
Icons/design/country/is Iceland
Icons/design/country/in India
Icons/design/country/id Indonesia
Icons/design/country/ie Ireland
Icons/design/country/il Israel
Icons/design/country/it Italy
Icons/design/country/jp Japan
Icons/design/country/ke Kenya
Icons/design/country/kr South Korea
Icons/design/country/lv Latvia
Icons/design/country/lt Lithuania
Icons/design/country/lu Luxembourg
Icons/design/country/my Malaysia
Icons/design/country/mt Malta
Icons/design/country/mx Mexico
Icons/design/country/md Moldova
Icons/design/country/ma Morocco
Icons/design/country/nl Netherlands
Icons/design/country/nz New Zealand
Icons/design/country/ni Nicaragua
Icons/design/country/no Norway
Icons/design/country/pk Pakistan
Icons/design/country/pa Panama
Icons/design/country/py Paraguay
Icons/design/country/pe Peru
Icons/design/country/ph Philippines
Icons/design/country/pl Poland
Icons/design/country/pt Portugal
Icons/design/country/ro Romania
Icons/design/country/ru Russia
Icons/design/country/rs Serbia
Icons/design/country/sg Singapore
Icons/design/country/sk Slovakia
Icons/design/country/si Slovenia
Icons/design/country/za South Africa
Icons/design/country/es Spain
Icons/design/country/lk Sri Lanka
Icons/design/country/ch Switzerland
Icons/design/country/tw Taiwan
Icons/design/country/tr Turkey
Icons/design/country/ua Ukraine
Icons/design/country/gb United Kingdom
Icons/design/country/us United States
Icons/design/country/vn Vietnam

About the company

GitLab is a complete DevOps platform, delivered as a single application. Built on open-source, GitLab leverages the community contributions of thousands of developers and millions of users to continuou...
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