Remote Member Experience Specialist

Fountain was founded in 2014 with a clear vision: to revolutionize the hiring process for the hourly workforce. Many companies rely heavily on hourly workers, yet traditional applicant tracking systems (ATS) were often not designed to handle the unique demands of high-volume, fast-paced hourly worker recruitment. Our customers, ranging from leading enterprises in retail, manufacturing, logistics, hospitality, healthcare, delivery, food and beverage, professional services, and grocery, face the significant challenge of quickly and efficiently finding, screening, and onboarding large numbers of qualified candidates. This process can be time-consuming, resource-intensive, and prone to inefficiencies, ultimately impacting their ability to meet operational needs and serve their own customers effectively.

At Fountain, we understand these challenges intimately. That's why we developed an all-in-one high-volume hiring platform specifically engineered to empower these organizations. Our platform streamlines the entire hiring lifecycle, from sourcing and applicant tracking to screening, onboarding, and even workforce management. We help our customers cast a wider net by posting to numerous job boards and social media with a single click and utilizing features like text-to-apply. Our system automates crucial steps such as candidate assessments and credential verification, significantly reducing the manual workload for recruiting teams. This automation allows hiring managers to focus on what matters most: connecting with the best talent. We provide advanced analytics for end-to-end process visibility, enabling data-driven decisions to optimize hiring strategies. For candidates, we offer a mobile-first experience, allowing them to apply anytime, anywhere, in minutes, directly from their phones. Our goal is to make the hiring process smarter, faster, and more seamless for both employers and applicants, ultimately opening up more opportunities for the global workforce and helping businesses build the agile, reliable teams they need to succeed.