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FoundeverFO

Conversational AI Engineer (German & English)

We empower brands through innovative CX outsourcing.

Foundever

Employee count: 5000+

DE, GB + 1 more

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The Conversational AI Engineer is responsible for developing and deploying Conversational AI solutions, including chatbots and voicebots, using LLMs, Agentic AI, and NLU models.

Requirements

  • Fluent in written and spoken English AND German (C1 level minimum)
  • 5+ years experience with LLM voicebots
  • Experience with machine learning and deep learning frameworks
  • Knowledge of data preprocessing, feature engineering, and data pipelines
  • Experience with AI models for chatbots or voicebots
  • Experience with model evaluation, tuning, and deployment
  • Knowledge of conversational AI platforms for chatbot and voicebot development
  • Experience with speech technologies: STT (speech-to-text) and TTS (text-to-speech) systems
  • Model deployment and integration skills, including APIs and system integrations
  • Ability to monitor, evaluate, and optimize AI models for performance, scalability, and reliability
  • Understanding of AI safety, bias mitigation, and ethical practices in conversational AI
  • Ability to document architectures, configurations, and deployment procedures clearly
  • Collaboration skills to work with product, engineering, and UX teams

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Germany +/- 0 hours, and 2 other timezones

About Foundever

Learn more about Foundever and their company culture.

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We empower brands through innovative CX outsourcing. Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

Employee benefits

Learn about the employee benefits and perks provided at Foundever.

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Corporate health insurance

Extensive healthcare coverage for all employees.

Training

All our employees have unlimited access to 2 online training platforms throughout the year. Depending on the needs, additional training is organised: OWASP, Vue.js, MySQL, AWS, management, English...

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