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First DueFD

Account Associate

First Due is a cloud-based software platform that provides end-to-end solutions for fire and EMS agencies, consolidating functions like pre-incident planning, incident reporting, and community engagement into a single system.

First Due

Employee count: 201-500

United States only

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This is a remote position.

Account Associate

First Due, a quickly growing SaaS technology company providing an end-to-end software platform for Fire and EMS agencies, is searching for an Account Associate to play a critical role in generating new revenue and developing new Sales pipelines to help us meet our aggressive Sales goals.

The successful candidate will:

  • Identify, create, nurture, and close quality leads for potential customers by within an assigned territory and in support of assigned Account Executive(s).
  • Lead discovery with assigned agencies on their needs and present innovative new strategies to close the sale for First Due
  • Maintain current understanding of public safety industry including software ecosystem, trends, performance indicators, competitive landscape and business practices.
  • Support growing sales within your assigned territory by traveling to customer sites and attending trade shows as requested by assigned AEs.

Requirements

Key Qualifications & Experience:

  • 3+ years of sales experience, ideally within the public sector or a SaaS organization Public Safety software experience (preferably in Fire or Emergency Management).
  • Strong organization & communication skills with both customers and internal teams.
  • 3+ years of solution selling, presenting to large customer groups and negotiation.
  • Ability to lead, collaborate, and work autonomously in a fast-paced start-up team environment with a positive attitude.
  • Collaborative approach to working with marketing, product and customer success teams.
  • Proficient with CRM, Microsoft Office and collaboration tools.
  • Proven track record of achieving or exceeding quota goals.

We welcome a diverse workforce! If you don’t fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply.

Allapplicants must be authorized to work for any US employer in the United States. Locality Media Inc. is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check.As part of the I-9 verification of authorization to work in the US, Locality Media Inc. participates in E-Verify.

Physical Demands and Work Environment

This role is fully remote with minimal travel expectations at this time.Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out topeople@firstdue.com.


Benefits

Working at First Due

First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visitwww.firstdue.comto learn more.

If you are a resident of a state with wage transparency laws, please reach out topeople@firstdue.comfor a reasonable estimate of annual base compensation and any eligible incentive compensation.The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities.This range will be reviewed on a regular basis.

About First Due

First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation.

Locality Media Inc. dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class.We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.

When you apply for a role at Locality Media, Inc. dba First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally.Please review our candidate privacy noticehere.


About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About First Due

Learn more about First Due and their company culture.

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At the heart of First Due is a culture of service, innovation, and a deep commitment to the safety of first responders and the communities they serve. Founded in 2016 following a tragic line-of-duty death caused by a lack of critical building information, the company was built on a mission to ensure that no first responder ever arrives at a scene unprepared. This 'first due' mentality—referring to the first apparatus to arrive at an incident—drives everything the company does, from its product development to its client relationships.

First Due is re-imagining public safety technology by moving away from siloed, legacy systems to a holistic, cloud-native platform. The company values 'aggressive innovation,' constantly pushing boundaries to provide fire and EMS agencies with a single, end-to-end solution that manages every aspect of their operation—from pre-incident planning and fire prevention to incident reporting and community engagement. This approach empowers agencies to make data-driven decisions that save lives and property.

Internally, First Due fosters a culture of respect, accountability, and entrepreneurship. Employees are viewed as the company's greatest asset, enjoying high degrees of autonomy and a transparent organizational structure. The team is united by a shared passion for solving real-world problems for first responders, supported by a work environment that prioritizes well-being and professional growth through benefits like unlimited time off and annual company retreats.

Employee benefits

Learn about the employee benefits and perks provided at First Due.

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401(k) match

The company provides a 401(k) match.

Health benefits

Majority employer-paid health benefits.

Remote work

The company offers remote job opportunities.

Unlimited PTO

Employees are offered unlimited paid time off.

View First Due's employee benefits
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First Due

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