Machine Learning Engineer

Our mission and where you fit in

Our ambitious team at Employment Hero is on a quest to transform employment, making it easier and more valuable for everyone. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits.

Since our inception in 2014, we've had enormous growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans of slowing down.

There’s never been a more exciting time to join one of the fastest-growing global unicorns, so let’s see if we could be a match!

In your role, you'll be focused on

We are now looking for Intermediate/Senior Machine Learning Engineers who will play a critical role in developing and deploying machine learning models and systems. They bridge the gap between data science and software engineering, applying machine learning algorithms to real-world problems.

Requirements

You’re the hero we’re looking for if:

• Proficiency in a wide range of machine learning algorithms, including supervised, unsupervised, and reinforcement learning, understanding when and how to apply each specific algorithm.
• Knowledge of data preprocessing techniques, including data cleaning and feature engineering.
• Ability to assess model performance using metrics like accuracy, precision, recall, F1-score, and AUC-ROC, and perform hyperparameter tuning to improve model performance.
• Experience in deploying machine learning models to production environments, including containerization (e.g., Docker) and orchestration tools (e.g., Kubernetes), for batch and real-time inference.
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud for scalable and cost-effective model deployment and data storage.
• Strong programming skills in Python and comfortable with common ML libraries like TensorFlow, PyTorch, scikit-learn, and Keras.
• Strong software engineering principles, including modular code design, code optimization, and familiarity with software development best practices.
• Proficiency in working with databases, both SQL and NoSQL, to access and manipulate data.
• Knowledge of testing frameworks and practices to ensure model performance and reliability in production.

Nice to have skills/ experiences (but not required to be considered):

• DevOps practices and tools for reliable and scalable data solutions.
• Experience with Generative AI and libraries like LangChain and LlamaIndex
• Familiarity with NLP libraries and frameworks like NLTK, spaCy, Gensim, and Hugging Face Transformers for various NLP tasks.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Benefits

Feel supported every step of the way

Whether it’s your first remote role, or you’re already a seasoned professional, it always helps to know you’re in a good company. With 220+ heroes in Vietnam and 800+ heroes globally - there’s always someone willing to lend a helping hand.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager

We can make you wow-to-proud and enjoy our exclusive perks and benefits at Employment Hero, including:

• Remote-first and flexible working arrangements
• 20 days Annual Leave, plus VN Public Holidays
• Leisure Rules Days - an extra day to take leave whenever you are simply not feeling very “workie”
• A generous budget to spend on setting up your home office or WFH station
• $500 USD for books, conferences & courses for your professional development plan
• $500 USD for English learning courses
• VND 80,000 budget for lunch for day-in-office
• Best-in-class hardware, tools and tech - choose either a MacBook Pro or Windows laptop
• Premium Healthcare Insurance Program for you and your loved ones.
• Sports club funded by Employment Hero
• Monthly get-together event in the office for team bonding
• Learning and development opportunities, including MCI courses, Go1 Learning, external study policy and tailor-made individual development plans
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Annual Global Gathering to get to know your global colleagues - we’ve been to Thailand, Da Nang (Vietnam) and are excited to meet in Bali in September 2024
• Employee Share Option Program (ESOP): be an owner of Employment Hero

We celebrate diverse perspectives and experiences, and we invite people of all backgrounds and identities to apply for this position. If you require any adjustments throughout the recruitment process, simply let us know.

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations.

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

And for those who enjoy working from an office, we also have a Hero Hub in HCMC, which you’re welcome to work from whenever you like.

Work your way

Every Hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

Not exactly the right fit for you?

If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities.

Know someone who would be a great fit? Feel free to share the role with your network !