United States onlyAt DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
The Program Manager I is accountable for one or more smallto medium sized program and/or multipleworkstreams of relatively low to mediumcomplexity with a within a largerprogram. Focuses on leading program planning efforts and manages theimplementation, reporting, and performance of the overall program to ensure thesuccessful delivery of the defined value and outcomes. Oversee equipment ordering, staging, and shipping, and coordinate onsite installations and testing with internal teams and third-party vendors for new store openings, remodels, closures, and hardware deployments. Ensure timely and accurate delivery of all related tasks.
RESPONSIBILITIES
Stakeholder Management
Plan and deliver stakeholder engagementactivities to develop effective programworking relationships and to ensure thatstakeholder needs and concerns areidentified and met.
Requirements Management
Plan and coordinate the identification,elicitation of requirements, conductanalysis of those requirements forcompletion and alignment, documentandmanage requirements throughout the lifeof the project and coordinatetheverification of the end deliverable.Generally done at the projectlevel.
Project Risk and IssueManagement
Identify and evaluate risks, issues,dependencies, and constraints associatedwith the project, escalatingwhere appropriate. Where necessary,develop, agreeon, and implement solutions toovercome these.
Continuous Improvement
Contribute to reviewing existing operationsin area of work and generate newideas to assist in identifyingcontinuous improvements.
Culture of Innovation
Promote a culture of innovationby creating solutions that boostcreativity,innovation, and collaboration, suchas idea generation platforms, jamsessions,and hackathons.
Program Risk and IssueManagement
Identify and evaluate risks, issues,dependencies, and constraints associatedwith a program or initiative,escalating where appropriate. Wherenecessary,develop, agree on, and implement solutionsto overcome these.
Ongoing Learningand Development
Develop own capabilities by participatingin assessment and developmentplanning activities as well as formaland informal training and coaching;gain ormaintain external professional accreditationwhere relevant to improveperformance and fulfill personal potential.Maintain an understanding of relevanttechnology,external regulation, and industrybest practices through ongoingeducation, attending conferences,and reading specialist media.
Program/PortfolioPlanning
Produce program plans, ensuring thatall activities are identified,areappropriately organized to deliverprogram objectives, and comply with theorganization's approved methodologies, frameworks,and standards.
Reporting and Review
Manage the program review process; providestakeholders with accurate andrelevant information and key recommendationsat agreed review points to enablethem to evaluate progress and agreeon change.
Program Assurance
Conduct assurance reviews within the program,facilitate the delivery ofassurance reviews by independent third parties,and take appropriate action toresolve any issues identified so thatsenior stakeholders have confidence thatthe program can deliver to time,budget, and quality.
Resource Management
Manage the deployment of program orportfolio resources, proactively managingcosts, providing forecasts, and presentingvariances with narrative at appropriatereview points to ensure effective utilization.
Program TeamManagement
Lead a small program team; communicatethe outcomes needed and direction toachieve outcomes, coordinates team actionson program tasks; requestsadditional team member support whenneeded; and identifies areas ofimprovement necessary to build the capabilityof the team through training,coaching and mentoring.
Benefit Realization
Carry out baseline assessment and post-implementationanalyses to contributeto the measurement and tracking ofbusiness benefits.
Transformational ChangeManagement
Act as a transformational changeagent within assigned program and areaofresponsibility,ensuring integration with otherdisciplines/functions; usestructured change management methodologiesto drive acceptance of changeand to embed desired culture and behaviors.
Program Governance
Ensure compliance with the organization'swider program and/or portfoliomanagement decision-making structures and processes.
Budgeting
Manage budget for assigned program.
BEHAVIORALCOMPETENCIES
Action Oriented
Takes on new opportunities and toughchallenges with a sense of urgency,highenergy,and enthusiasm. For example,takes timely action on importantor difficult issues. Identifies andpursues new opportunities that benefitthe organization
Customer Focus
Builds strong customer relationships anddelivers customer-centric solutions. Forexample, keeps in contact with customersto ensure problems are resolved, or toimprove customer service. Studies customerfeedback and emerging customerneeds and uses these to determinesome creative new ideas.
Decision Quality
Makes good and timely decisions thatkeep the organization moving forward.Forexample, knows when to act independentlyand when to escalate issues.Integrates various inputs, decisioncriteria, and trade-offs to make effectivedecisions. Typicallymakes good independent decisions.
Collaborates
Builds partnerships and works collaborativelywith others to meet sharedobjectives. For example, readily involvesothers to accomplish goals; stays intouch and shares information; discourages"us versus them" thinking; shows appreciation for others' ideas andinput
Courage
Steps up to address difficult issues, saying what needsto be said. For example,shares own ideas and points of viewopenly,regardless of potential criticismorrisk; shows conviction when faced withadversity and challenges; raises difficult topics to be sure they are addressed
Instills Trust
Gains the confidence and trustof others through honesty,integrity,andauthenticity.For example, demonstrates integrity,upholding professional codesof conduct. Instills trustby following through on agreementsand commitmentsdespite competing priorities and by beinghonest and straightforward.
TechSavvy
Anticipates and adopts innovationsin business-building digital and technologyapplications. For example, investigatestechnologies to learn some cutting-edgebest practices. Uses digital/socialmedia to benefit the teamand add value to the work being done; understands how toavoid misuse of these tools
QUALIFICATIONS:
Bachelor's Degree or Equivalent Level Preferred
1 to 3 years experience understanding of straightforward procedures or systems
4 to 6 months experience coordinating work of others
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
- Cameras must be on during all virtual interviews.
- AI tools are not permitted to be used by the candidate during any part of the interview process.
- Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidateduring any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
Targeted Pay Range: $67,100.00 - $109,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
GE and US only
