CSGCS

Architect Senior

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

Australia only

Hi, I'm Minnie, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

We are looking for an Architect Sr who will be

Provides overall technical leadership for end to end BSS/OSS enterprise architecture solutions, including integration with partner/third party components ensuring end to end functionality of software is within the scope of business need. Translate customer requirements into software specifications. Proactively identifies and defines methodology, processes and quality assurance requirements. Collaborates, coaches and mentors the architect and development team to promote product and industry knowledge. Recommends and ensures compliance to standards.

Knowledge, Skills and Abilities

Subject matter expert for one or more CSG products and implementation steps or domain areas, including the business value associated with the delivery of the technical solution.

Thorough knowledge of CSG’s entire product portfolio.

Expert understanding of business technology, telecom networks, and data structures to which CSG products integrate.

Expert design skills with ability to document the designs.

Ability to abstract complex ideas and communicate them clearly and simply

Excellent analytical problem-solving skills, with the ability to diagnose complex problems that require complex methods or theories.

Solid team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution.

Expert level communication and presentation skills to influence and gain cooperation both with customer and internally. Ability to interact comfortably with senior management and to convey information at the appropriate level.

Ability to speak, write and understand English.

Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate.

Ability to lead, motivate and influence senior technical and business resources.

Ability to deal credibly with and influence Sales.

Ability and willingness to contribute to on-going process improvement initiatives.

Ability to travel domestic and international for extended duration onsite based on requirements of the project.

Non-standard work hours may be required and the ability to be on-call.

Accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

View More Benefits (https://www.csgi.com/careers/)

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our Locations representing the most authentic version of ourselves to build a better future together. That's just who we are Learn More about CSG Inclusion & Impact Report

Location(s):

Australia

Location(s):

Australia Remote

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Australia +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

View benefits

Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
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