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CognitsCO

IT Support

Cognits
Guatemala only

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IT Support Specialist responsible for providing first-line support to end-users, addressing IT-related issues, and performing routine maintenance on computer systems.

Requirements

  • IT Support Specialist
  • Hardware and software issues resolution
  • Network issues resolution
  • System updates and patches
  • User account management
  • Security policies implementation
  • Data protection
  • Documentation and knowledge base creation
  • Training and education
  • Remote access solutions implementation
  • Hardware and software acquisition
  • System performance monitoring and optimization
  • Compliance and policy application
  • Emergency response

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Guatemala +/- 0 hours
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Cognits hiring IT Support • Remote (Work from Home) | Himalayas