IT Support Specialist responsible for providing first-line support to end-users, addressing IT-related issues, and performing routine maintenance on computer systems.
Requirements
- IT Support Specialist
- Hardware and software issues resolution
- Network issues resolution
- System updates and patches
- User account management
- Security policies implementation
- Data protection
- Documentation and knowledge base creation
- Training and education
- Remote access solutions implementation
- Hardware and software acquisition
- System performance monitoring and optimization
- Compliance and policy application
- Emergency response
