Sales Operations Analyst

At Clover Health, we bring high-quality, affordable, and easy-to-understand healthcare plans to America’s seniors. We focus on preventive care and leverage data and technology from the Clover Assistant to empower physicians to make the best health recommendations based on our members’ complete health history—all with the lowest cost and the highest value.

We’re seeking a Sales Operations Analyst to help build the operational foundation that supports a growing sales organization. This role sits at the intersection of analytics, process design, and enablement. You’ll partner closely with sales leadership to turn business goals into structured reporting, scalable workflows, and clear playbooks that drive execution.

This role is ideal for someone who thrives in ambiguity, enjoys building structure from the ground up, and is motivated by improving how a sales organization operates as it scales.

As a Sales Operations Analyst, you will:

• Own and maintain sales reporting, dashboards, and operational playbooks as the source of truth for performance and processes.
• Ensure data accuracy, consistency, and actionable insights to support sales performance and decision-making.
• Drive process optimization and enablement initiatives, including onboarding, training materials, and SOPs.
• Provide day-to-day operational support to the sales team and troubleshoot reporting or workflow challenges.
• Partner with Sales leadership and collaborate cross-functionally to align systems, processes, and reporting across the sales lifecycle.
• Build scalable systems and processes that improve visibility, reduce operational friction, and support long-term growth.

Success in this role looks like:

• Within the first 90 days: You willramp quickly, take ownership of reporting, and improve data accuracy and process clarity.
• Within the first 6 months: You will deliver scalable reporting and process improvements while becoming a trusted partner to sales leadership.
• Future success: You will drive continuous operational improvements that increase sales productivity and inform strategic decision-making.

You should get in touch if:

• You have 3–5 years of experience in sales operations, revenue operations, business operations, or a similar analytical role supporting go-to-market teams.
• You have experience working in the healthcare, Medicare, or insurance industry, or in a similarly regulated environment.
• You have advanced SQL proficiency with hands-on experience building and maintaining reporting models and queries in BI tools (e.g., Looker, Tableau, Mode).
• You have a proven track record of improving operational processes and translating data insights into measurable business impact (e.g., improving reporting accuracy, reducing manual workflows, increasing visibility into performance metrics).
• You have experience working cross-functionally with Sales, Marketing, Data, or Product teams in a fast-paced environment.
• You have advanced spreadsheet skills (Excel or Google Sheets), including building scalable, multi-source reporting and dashboards.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are anE-Verify company.