Director of Engineering, Digital Consumer Products

Job Title: Director of Engineering, Digital Consumer Products
Company: Camping World
Location: Remote
Reports To: Senior Director of Digital Engineering
Direct Reports: Engineering Managers / QA Manager

Role Overview

Camping World is seeking a Director of Engineering, Digital Consumer Products to lead the development and delivery of a modern, scalable digital platform supporting the full lifecycle of RV ownership—from discovery and purchase to service and long-term engagement.

You will oversee engineering teams responsible for building and scaling core customer-facing experiences including eCommerce, lead generation, trade-in workflows, and a customer ownership portal for managing RV service, tracking orders, and maintaining vehicle history.

This is a hands-on leadership role requiring a balance of technical depth, organizational leadership, and strong cross-functional collaboration. You will lead teams, shape architecture, and drive execution against business-critical goals such as revenue growth, lead generation, and customer experience transformation.

Key Responsibilities

Engineering Leadership & Delivery

• Lead engineering teams responsible for delivering consumer-facing digital products across web and mobile experiences.

• Collaborate with the Director of Product Management to align on roadmaps, priorities, and trade-offs.

• Own the end-to-end software development lifecycle, from architecture and design through development, testing, deployment, and ongoing optimization.

• Ensure reliable, scalable, and high-performance systems that support key business functions including:

  • RV search, browsing, and lead generation flows

  • eComm search, browsing, purchase capabilities

  • Customer ownership portal (service scheduling, order tracking, RV management)

• Drive predictable, high-quality delivery through strong planning, prioritization, and agile execution practices.

• Ensure strong incident management, monitoring, and continuous improvement processes.

Technical Strategy & Architecture

• Define and evolve the technical architecture to support an integrated, omnichannel customer experience.

• Drive modernization efforts, including cloud infrastructure, APIs, microservices, and platform scalability.

• Ensure systems are designed for performance, security, resilience, and extensibility.

• Establish best practices for system design, code quality, testing, and observability.

People Leadership & Team Development

• Lead, mentor, and grow a team of engineering managers and engineers.

• Build a strong engineering culture focused on ownership, accountability, innovation, and continuous improvement.

• Drive hiring, retention, and development of top engineering talent.

• Establish clear goals, career paths, and performance expectations for team members.

Qualifications

Required

• 10+ years of experience in software engineering, with 5+ years in engineering leadership roles.

• Proven experience leading teams that build and scale consumer-facing digital products, particularly in eCommerce or digital platforms.

• Strong technical expertise in modern architectures (e.g., cloud-native systems, APIs, microservices, distributed systems).

• Experience delivering complex systems that support transactional workflows and high-traffic user experiences.

• Demonstrated ability to lead and develop engineering managers and high-performing teams.

• Strong collaboration skills and experience working closely with product management and cross-functional stakeholders.

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.

Pay Range:

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com