Canada onlyBCLC exists to generate win-wins for the greater good.
For our people, our players, our communities, our industry, and our planet.
Lottery | Casino | Sports
Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.
We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.
Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.
We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.
For those who prefer working in a community with others, we have two beautiful offices in convenient locations:
2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops
This is a Temporary 12 Months, Full Time opportunity
Expected Salary Range: $70,177.00 - $87,722.00 - $109,652.00
Our typical hiring range will be +/- 5% of the midpoint shown above
Factors influencing this decision include qualifications and market conditions for the role
The Company
For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province.
The Team
Joining the People and Culture (P&C) team at BCLC means you'll be working with a group of People and Culture professionals trusted to maintain an employee focus by developing and implementing strategies and practices across the areas of People Recruitment, People Operations, People Development, People Rewards and Wellness, People Systems, Workforce Planning and Corporate Strategy.
Our People Operations team drives the employee experience at BCLC. We advise our people through life and career events, moments that matter, ensure People & Culture programs are executed consistently across our business, and deliver leadership and people skills training in person and virtual settings.
The Role
This role is instrumental in supporting business leaders in BCLC’s Social Purpose and Marketing, Enterprise Risk Management and Audit teams with ongoing business needs while delivering an outstanding employee experience. Reporting to the Manager, People Operations, this role will actively collaborate with other P&C teams, Enterprise Risk Management, Audit, Compliance, external General Counsel and more as part of a shared services model to determine appropriate course of action and provide closure to people issues. The People and Culture Advisor will support leaders and employees through queries of policy & process, performance management, employee relations, disability management and other areas of the employee lifecycle.
What you will accomplish
- Advise and coach leaders and employees on difficult conversations in moments that matter
- Provide advice and counsel on performance management, facilitating discussions to address gaps, assess appropriate action, coach leaders on effective feedback delivery, improving performance and facilitating the performance management program
- Conduct investigations independently, recommending interventions to address workplace concerns & de-escalate conflict, creating customized workplace restoration strategies to provide lasting resolution, setting clear objectives, and following up while ensuring employees feel heard
- Respond to complex questions about P&C policy/process and employment law, supporting leaders in applying policies to high-risk situations and recommending changes to policy & process to ensure best in class practices
- Provide disability management support including gradual return to work plans and accommodations
- Make recommendations for P&C program continuous improvement, independently or in project teams that are innovative, best in class and aligned with delivering outstanding employment experience
What will make you successful
- You are a collaborator, able to build strong, trusting relationships while maintaining confidentiality
- You are a creative problem solver, putting people first, always looking for win-win solutions
- You are an assured self-starter, able to proactively manage your own time in a high-volume environment with ability to execute in a thoughtful, steady, and disciplined manner
- You are an exceptional communicator, empathic listener, facilitator, and presenter
- You have strong influencing & coaching skills
- You have a strategic mindset and will be able to quickly piece together how our business, strategy, policy, processes & programs influence the employee experience
- You have demonstrated experience in leading and conducing workplace investigations
- You have strong research and critical thinking skills to analyze the information you’re given and apply the correct course of action
- You have broad knowledge and experience across many areas of human resources including a solid understanding of applicable legislation and case law
It would be awesome if you also had
- CPHR Designation
- High degree of resiliency and perseverance
- Previous experience working with HR Information management systems such as SAP/SuccessFactors
- Have experience working in Public Sector
What’s in it for you
- Robust wellness programs to enhance your physical, mental, social, financial and career well being
- We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
- Our Play It Forward program provides volunteer hours for our people each year
- See all our rewards here
However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.
We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.
Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!
Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!
If you require accommodation so you can be at your best in the interview, please let us know: [email protected].
All candidates must be at least 19 years of age and legally eligible to work in Canada
The posting will close at 11:59 pm, PST on Friday, June 28th, 2024
