Sr. Software Engineer

Bamboo Health is the leader in Real-Time Care IntelligenceTM solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. Join us in improving lives during pivotal care moments! The Sr. Software Engineer (Site Reliability Engineer) ensures the reliability, stability, and performance of production systems across multiple applications and services.

Requirements

• 4+ years of experience in Site Reliability Engineering, Production Support, or a similar role focused on system reliability and operations
• Strong experience supporting and troubleshooting production systems, including ownership of support tickets and incident response
• Proficiency in Ruby and the ability to read, debug, and contribute to application code when needed
• Experience with monitoring, alerting, and observability tools (metrics, logs, traces, dashboards)
• Solid understanding of SQL and database fundamentals, including performance and troubleshooting
• Familiarity with cloud platforms (AWS preferred), including serverless architectures and distributed systems
• Experience using automation, scripting, or tooling (e.g., Python) to reduce operational effort
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows

Benefits

• Competitive compensation
• Health, dental, vision, and other benefits
• Autonomy to build something with an enthusiastically supportive team
• Opportunity to learn from working at the highest levels and on the most strategic priorities of the company