Sr. Professional Services Consultant

Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives.

Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment.

Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You’re Wrong, and Measure Through Customer Impact.

Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we’re shaping the future of data intelligence with AI-ready data.

Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day!

Job Description:

Alation’s Professional Services team implements the Alation platform for key customers -- delivering immediate value and broad adoption with an unparalleled customer experience. We’re looking for someone with strong consulting skills who is excited to work with Alation’s industry-leading technology to truly drive data culture at forward-thinking enterprises. The right candidate loves engaging with customers, building trusted relationships, and ensuring a high-quality, timely implementation.

A Senior Consultant is the most experienced member of the Alation Professional Services team who possesses deep data management expertise and an outstanding record of program delivery success. As the leading authority on Alation’s technology, they are primarily responsible for advising and influencing key client sponsors, planning, and leading multi-phase implementation programs to drive usage, adoption, and value.

What You'll Do:

• Participate in account knowledge transfer sessions with Alation pre-sales.

• Lead pre-engagement meetings with customers.

• Lead the customer through on-premise and cloud-based product installation procedures.

• Lead the customer through single sign-on, authentication configuration to LDAP or ActiveConfigure out-of-box database, file system, and Business Intelligence tool connectors.

• Create custom database, file system, and BI tool connectors/feeds using scripts and the Alation REST API.

• Populate the loading of metadata from databases, file systems, and BI tools.

• Define and populate Classifications, Taxonomies, Glossaries, Articles, and Lineage.

• Deliver customer training.

• Create functional requirements and technical specifications for Solution Engineers.

• Define coding standards and practices to be used by Solution Engineers.

• Provide oversight of Solutions Engineers who are creating custom integrations for the ingestion of metadata.

• Provide project status reports and briefings.

• Participate in creating statements of work (SOW). Assist Customer Success Management as required.

• Provide input on new features to Product Management.

• Identifying opportunities for account expansion.

• Document lessons learned, tips/tricks, and contribute knowledge base articles.

• Participate in customer community forums.

What You Need:

• Energized and excited about being in a high-growth, startup environment.

• Passionate about continuously innovating and improving.

• Comfortable working in a non-traditional office environment using virtual teaming and working remotely.

• Passionate about ensuring customers get maximum value out of their investment.

• Willing to travel up to 30%.

Must-haves:

• Located within Eastern, Mountain, or Pacific time zones.

• Minimum 5+ years of consulting experience in a lead role.

• Data management experience with data quality, master data management, reference data, profiling, or data governance.

• Linux admin-level skills.

• Experience with multiple databases and excellent SQL skills.

• Experience with single sign-on, authentication configuration with LDAP and Active Directory.

• Python or Java experience using REST APIs.

• Experience with Hadoop distributions (Cloudera, Hortonworks, MapR) and with AWS or Azure.

• Experience with Alation of other metadata tools.

• Experience with Business Intelligence tools.

• Experience delivering services as part of a software company.

Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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