Zvimbo 5Z5
Open to opportunities

Zvimbo 5

@zvimbo5

Detail-oriented IT professional with expertise in data entry and support.

Zimbabwe

What I'm looking for

I am looking for a role that allows me to leverage my IT skills while providing opportunities for professional growth and development.

I am a detail-oriented and motivated IT professional with a strong background in data entry, IT support, and technical assistance. My experience has equipped me with the skills necessary to manage data accuracy, troubleshoot technical issues, and provide efficient solutions that enhance operational efficiency. I am committed to continuous learning and professional growth, ensuring that I stay updated with the latest technologies and best practices in the field.

Currently, I work as an IT Help Technician at Air Continental, where I provide technical support to staff, resolving hardware and software issues promptly. My previous role as an IT Support Specialist at Staysun Investments allowed me to manage system updates, software installations, and user account configurations, further honing my technical skills. I also have experience as a Data Entry Clerk, where I ensured accurate and timely data entry into company databases, verified data integrity, and assisted in generating reports for analysis.

Experience

Work history, roles, and key accomplishments

AC
Current

IT Help Technician

Air Continental

Jan 2023 - Present (2 years 5 months)

Provide technical support to staff, resolving hardware and software issues promptly. Assist in maintaining IT systems and ensuring smooth daily operations. Troubleshoot network connectivity problems and implement solutions to minimize downtime.

SI

IT Support Specialist

Staysun Investments

Feb 2021 - Jan 2023 (1 year 11 months)

Managed system updates, software installations, and user account configurations. Supported data backup and recovery processes to safeguard critical information. Collaborated with teams to streamline IT workflows and improve system performance.

SI

Data Entry Clerk

Staysun Investments

Jan 2020 - Feb 2021 (1 year 1 month)

Ensured accurate and timely data entry into company databases. Verified data integrity and resolved discrepancies to maintain high-quality records. Assisted in generating reports and organizing data for analysis.

Education

Degrees, certifications, and relevant coursework

HC

Harare Polytechnic College

National Diploma, Information Technology

Completed a National Diploma in Information Technology, focusing on various aspects of IT including programming, networking, and systems management.

HC

Harare Polytechnic College

HEXCO Certificate, Computer Operations

Achieved a HEXCO Certificate in Computer Operations and Packages, which included training in computer applications and operational skills.

Tech stack

Software and tools used professionally

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Zvimbo 5 - IT Help Technician - Air Continental | Himalayas